Absolutely Disgusting and Irresponsible Service ā Never Ordering Again!
I ordered two kebabs from Kebab Forest Field this evening ā one Falafel kebab and one Chicken kebab. I gave clear and specific instructions: the Falafel kebab was supposed to have peri-peri and garlic sauce, while the Chicken kebab was to have hot chilli and garlic sauce, strictly no tomato.
But of course, you people managed to screw it up. When I got home and opened the order, I saw that you had completely messed up the sauces. The Falafel kebab, which was for my wife, had hot chilli and garlic ā not what I asked for at all. That sauce combination was meant for the Chicken one!
Now hereās the serious part ā my wife has a medical condition and is allergic to spicy food. She trusted the food would be as ordered. Thanks to your carelessness, she got violently sick and spent the entire night vomiting non-stop. I was completely helpless, watching her suffer because your staff canāt follow a basic order.
This is not just about bad service anymore ā you put someoneās health in danger. Your staff clearly donāt give a damn about hygiene, safety, or instructions. Itās beyond unacceptable ā itās highly dangerous and shows a shocking level of irresponsibility.
You played with someoneās health. Do you even realize how serious this is? Youāre in the FOOD business ā this is not a joke. You people need to get your act together or shut down.
Never ordering from you again, and Iāll make sure others...
Ā Ā Ā Read moreSuper disappointed, ordered through doordash and they got our order wrong. 1 of the 12 kebabs was meant to be a salad. We had ordered nearly $200 worth all up. When I called he refused to correct their mistake, despite admitting we had indeed ordered a salad and told me to order it again on door dash and that it was their problem and they would refund me later. His reasoning was because the drive was too far, despite being 10minutes from the store. I have not received a refund despite doing what he told me and reordering on door dash. Seems from the comments below the āitās not my faultā is a common theme for this store when they make a mistake. Itās okay to make mistakes but please own...
Ā Ā Ā Read moreWe had a lunch over there few days ago. Their behaviour and services were appreciated. We ordered for a chicken pizza. After 10/15 min waiting the pizza was ready. In the meantime I took the video of preparing the pizza. because we came here before as well that day it was also very good. We went there by travelling 15 kilometres to have this delicious pizza. I must say one of the best pizza you will get from here. Photos are attached for...
Ā Ā Ā Read more