Sunday, 1:40pm the 17th of December was utterly disappointing. The young cashier displayed poor service by shoving the EFTPOS machine at me without asking for my payment method. I held out my cashin return without proper acknowledgement for atleast 5 seconds before aggressively accepting my cash, followed by receiving the wrong change, and it was carelessly shoved into my hand without any eye contact/window shut immediately.
The overall experience was marred by subpar service and low food quality, with unfresh chips and mashed-up popcorn chicken. A regrettable visit that fell far below expectations.
The individual exhibited a complete lack of professionalism, characterized by no eye contact, a rude demeanor, and condescending behavior.
Will never buy...
Read moreI waited in drive through for 15-20 minutes whilst customers next to me continued to be served and drove through as they were only serving one lane and ignoring the other for some reason.
Ended up ordering through the app and driving directly to the window.
There was a young child stressed out of his mind, confused and asking for help from his supervisor on how to put online orders through.
It's not his fault as he is probably new and it's his first job but please provide adequate training and support to staff as this severely impacts the overall quality of the experience.
It is not fair to him nor customers and could also damage his self-confidence if customers become agitated / lash out at him due to their...
Read moreForgot my dessert, chips where cold as, burger was hard to find after scraping 2/3 the sce off the burger tried to eat it but couldn't the buns were so sauce logged. the pic is after I scrapped most the sce in the bin and for a 40 buck delivery got a pissy apology and asked to prove quality to just get my chips dessert and burger replaced......for wasting my money and time just refund the whole lot ...as I especially don't need to be told "I didn't over sauce your burger i made it " correction u did over sauce it and wouldn't even own it pretty pathetic considering Cold chips Shit burger (disgusting ammount of sauce) Missing dessert And shit attitude after not picking up the phone for an hour........ Sunday...
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