Red Rooster Gosnells — Restaurant in Western Australia

Saturday (27/08/22), I decided to go on line (1.30pm) and order our Tea (Dinner) for 8.30pm delivery with express instructions for the door bell to be rung on delivery. Order was for 6 pce Fried Chicken, Large Roast Potatoes, 6 Cheese nuggets and a large Coleslaw. Approx. 9pm, although I recieved a message saying it had been delivered, on checking outside...nothing!. So I rang the store. Was told it may have been delivered to the wrong address?, and was told they would resend my order along with complimentary desserts. When our order did arrive, I gave the delivery driver a $5 tip. On inspecting the delivery, the Chicken must have been the last of the "dried up dregs", a few scrawny roast potatoes, there was NO Colelaw or complimentary desserts. All up, very dissapointing food & service and a waste of $43...

I bought a burger pack around 7.45 pm called them to order over phone got order when went home rippa was missing and chips was not raw went back driving 5 km informed guy who was supervisor he said he will check cctv came back and said oh he don't have time to check CCTV and handed over rippa I said chips are uncooked I just want refund already handing full meal did not get refund..chuckled meal in restaurant bin any manager can check cctv of between 7.45 pm to 8.45 pm. All I needed is refund. Specially manager behaviour was very rude he is there to serve customer and resolve problem not to show...

Very disappointing to say the least.

I asked to get a thigh piece and no breast piece, but instead I got two small drumsticks and one thigh piece (I thought I was getting two big pieces and one drumstick). The chicken, when I bit into it the coating was so hard it wasn’t even crispy and the chicken itself was salty. The chips was over salted - couldn’t even get through the large box. The mash and gravy I was supposed to get in the picture was a plain gravy - this too was salty. The pineapple fritter was oily. All of this put together left a very uncomfortable taste in my mouth....