Honestly I wouldn't give a 1 star rating if I could leave a review without it, first off I tried calling the store on my way home from work to order a pick up but hung up after 10 mins of waiting, I ordered online and requested a to car delivery as I had injured my ankle earlier, when I got to the store I advised that I had arrived and gave my car information via the tracking app, I waited 13mins and was calling them but of course nobody answered, 1 of the employees came out the door to take out the rubbish, I told him I'd been waiting for 13mins, he went in and 3 other employees came out to bring me my order, they stood there at my window staring at me, I said I would have come in and got it myself but I'd hurt my ankle, they laughed, I'm a large lady and should not be made to feel discriminated against no matter what, the pizza was for my son as id eaten at work and he said it was cold and was not cut at all. I will not be going back there and will be deterring anyone else I know...
Read moreAbsolutely disgusting pizza. Ordered online, went to the store to pick up asking several times the name of pizza. Almost got the wrong pizzas that they misspelled my name to another person. Waited 15 minutes for my pizza, and still no sight of it. A lady came up to me (very politely) asked my name, and the pizza I ordered. It wasn't made, got lost somewhere. She apologised for the inconvenience, and gave me a free garlic bread and drink. Took the pizza home, was disgusting. No toppings on it, and if there was it was scattered all over the place, as for I ordered half & half pizza. One lady in particular is very good, she always does her job correctly. But other staff, really need to get their act together. I will not be going to this establishment in Unanderra anymore. I won't be the last to complain about tonight's service. Was the worst I've...
Read moreWaited over 2 hours for pizza that they never had any record of. Called up to order, repeated my phone number and address several times to the girl. Phoned after 1.5 hours to be told it “left 6 mins ago”, didn’t take my name or number assumed they saw my number and looked up details. Waited another 40 mins, phoned again, was asked address, said they have no order. I get mistakes happen but when I asked the guy what he was going to do to fix it he said well I can send out pizzas but it’s a 40 min wait- no “I’ll prioritise your order” or “we will give a voucher” or even an apology just a too bad attitude. Two streets away but we will be going to Figtree...
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