Subway Dapto — Restaurant in Wollongong City Council

Where do I start. Online opening hours say they close at 10pm, opening hours posted on the door say 9pm. I was looking forward to subway at 8:35pm, to find out whoever is running the store has closed early? Must have some pretty important plans to close a store like that. Managed many fast food restaurants and let me tell you, it is unacceptable. The franchisee would have fires myself or anyone on the spot, it’s a loss of sales, and a lie to the customers if you’re going to close the store earlier than displayed online or at your store. What a disappointment, neither public holiday or any obvious issues at the store to force it to close. Why...

Ordered through Menulog - both subs prepared wrong and missing 3 pack of cookies. Called to store to sort out - refused and advised owners say must go to Menulog. Menulog “will reply in 3 business days” - brillant that is. Could have been easily resolved by the store…. As after all it was their mistake and not menulog. Probably best to skip this store if this is the level of care they give to online orders. I get it they are kids and they were “busy” but that doesn’t change reading a list of ingredients and putting them on...

Subway is subway right, but this shop stands above the rest. They put in the little extra effort and detail (cutting up schnitzel and heating it before hand for example). The staff are always welcoming, friendly and happy to see us, and know our orders now that my siblings and I are regulars. On top of this, they’re a very busy store but always manage to stay on top of things and get through their orders fast.

Great service and atmosphere, very clean environment, and just a satisfying sandwich at a good...