Almzeithütte — Restaurant in Reichenau

After a decent 2 hour hike with our two boys, we stopped in here for some food, we had the Goulash which was pretty good and well presented. The atmosphere inside was cool with other families hanging out and relaxing. It was when we went to pay that it all went a little weird, we politely asked for the bill in German, when the young male waiter came to us to present the bill, we offered him our bank card, he very bluntly and rudely said that the restaurant only accepts cash, the conversation went like this:

waiter: we only accept cash us: well, we only have a card, how can we pay? waiter: we only accept cash, you should have checked before you sat down and ordered food us: we didn't see it written anywhere waiter: its written on the door on the way in N.B. (its not, or at least if it is, not on the main door where we entered) us: ok, well I will have to go and get cash from the ATM (which entails a long trip down the cable car and a drive to the ATM) waiter: you really don't have cash us: yes, really

The waiter then snatched the card from my wifes hand and walked off only to return 30 seconds later with a chip and pin machine.

us: so you do accept card, you have the machine? waiter: yes, we have it for people like you! us: you mean... for paying customers so they can pay?

Summary, the food is pretty good but don't expect a respectful service if you get the young waiter we had, and... they do accept card, I guess they just don't like paying card...

Worst experience ever!!!! The waitress - who was not quite nice initially - knocked the toilet door to my 11 year old daughter's forehead. My daughter was knocking on the door to see if the toilet was occupied or not. Instead of taking her to us she left her there and my daughter started to cry and got scared because of the pain and the bump on her forehead which immediately swollen up and became blue. When we complained, the waitress said that my daughter was too close to the door - obviously, she knocked on the door - and she said sorry. I find it quite surprising that an adult hits a child (on purpose or not I can't decide) and leaves her there without escorting her to her parents and saying sorry. We will never come back here for sure! Why does she use the guest...

A really nice place to visit, with an easy nice walk nearby that even kids can do without problem. It's just at the arrival of the cable car so you don't have to walk a lot to reach it. The restaurant is big and has many tables outside but less inside, so it could be difficult to find a place if the weather turns bad. The service was really good and our order came fast even considering the big number of people sitting at tables, I've seen a lot worse in restaurants in the city, so this efficiency up here is welcome. We were already stuffed from our main dish order so we did not try the desserts but looking at other tables they...