Having read many of the preceding reviews, my wife and I went along to the garden centre and had a snack over lunchtime on Sunday. Well, I must have caught them on an off day! The restaurant was ok; the service was pretty slow, though initial taking of order was quite quick. Waiting 25 mins for a cup of coffee and a soft drink wasn't really acceptable and although the food followed within a further 5 mins, the toasted sandwiches were tepid i.e. they had been sat on a surface awaiting collection. The glass served with the cold drink was grubby and when I asked one of the staff to change it for me, she looked at me like I'd asked for something outrageous and didn't actually say a word to me! The glass was returned duly washed. The general demeanour of the waiting staff was grim and unsmiling. The quality of the food was so-so. The service was pretty poor. Given that it wasn't cheap, I would have expected (and indeed have had) far better. Oh, one more thing ...... there are several 'hand made' notices dotted about the place and in particular one that refers to the behaviour of dogs - sorry guys this is a nonsense, particularly when you allow a bunch of noisy children to disrupt the peace! Unlikely to be back unless and until you sort yourselves out.