Subway — Restaurant in Altona

Placed an online order for two BMTs, went into the store collected my order and went back home. The order was wrong. Find out Subway called me, and left a voice mail explaining the switch up and that I can pick up the correct sandwich and keep ALL THREE SANDWICHES. (I have a screenshot of the transcription.) I go into the store and the guy at the front gives me my sandwich and asks for the wrong sandwich back. He insists I should’ve brought it back and to “Next time bring it back.” I’m sorry but are you implying that there will be a next time, and more importantly you’re saying that you are going to resell that food to another customer, EVEN THOUGH it’s been at someone’s...

As subway shops go, the Altona branch of this classic franchise stands like the proverbial tallest sunflower in the field. Stopped there Sunday Aug.4/19 for supper and can honestly say it was a lovely experience all around. The sandwich artists were spot on with their creations, friendly and keep the place tidy and neat. The place itself is unlike any other sub shop I've been in, as it shares a location with a coffee shop. Board games are available to play with, I've never had a Italian BMT on Italian herb and cheese, while playing a game of Guess who,...

I attended this location last week with my grandmother, I am disappointed. I asked them to grill my sandwich and he refused bc I had a few different sauces, never in my life have I ever been refused bc of a few sauces. The worker was rude, ignored me when I questioned him. I worked at subway for 7 years and managed 2 locations. My least...