Up-selling to children without parent permission. We ordered two shaved ices for our children and while our children were picking their three flavours the woman convinced them to add ice cream and sweetened condensed milk on top. We got to pay for the extra costs without having agreed to the extra charge and our kids thought the sweetened condensed milk was disgusting and didn’t end up liking the ices because of it. Up selling to children is a disgusting selling practice. We will not be revisiting. Had they just given my children what they had ordered without trying to get extra money out of us they probably would have loved it. I do not...
Read moreOkay so I love ice! I love to eat ice. I’d rather eat ice than drink water! Huis shaved ice made all my icy dreams come true. The ice is fine (a little texture but melts upon touch) but what really nailed it were the syrups. Their syrups have THE PERRRFFECCTTT amount of sugar in them. Very very mildly sweet —- so you really don’t feel like you’re going to get diabetes with every bite! They aren’t even over priced - I wish they open a place closer to Burnaby or New West - it’d be a dream come true 💖
They nailed all the flavours - watermelon was my favorite! I wish them success so that they can open a branch in Metro...
Read moreThis place fills an interesting sunny BC holiday niche, but falls flat. The syrups are unnecessarily chemically (we were sure the Cherry was Kool-Aid) and the shave ice consistency is like a slush left in the freezer. The service was indifferent - apple-pay, tap debit, or cash - and if you have credit cards or other debit cards they seemed incredulous that you’re paying like some clueless non-millennial. The price was quite prohibitive for what it was - disappointing. I hope they can make a go of it, but we’ll be passing by with our family...
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