Starbucks — Restaurant in Barrie

Normally I don’t write negative reviews but wow. I went with my mother in law and ordered two Frappuccinos, the girl at the counter already had a bad attitude but I just brushed it off. She had brown hair and gold hoops. My mother in law’s drink had syrup all on the outside cup and I let them know. They looked annoyed that I pointed it out and again I brushed it off. When it was time for my order, the girl with the hoops called for a latte which was not my order so I didn’t walk up to the counter. Her co-worker with the head scarf corrected her and then I went up to get my order. There were no more straws in the cup on the side so I asked them if I could have a straw. She looked extremely annoyed, grabbed a straw and THREW it at me. I have never experienced such horrible customer service before. Maybe the person was having a bad day I don’t know, but that is no reason to be rude to another person. Don’t ever waste your money at this location. It’s embarrassing as an establishment and appalling. DO NOT GO TO THIS...

So stupid this place. Lack of education. They don’t know what to do. Always made my drink wrong. I had to go back to change. Waste time. Last Wednesday was special day you can get double stars from your purchase. So I spent more money than usual. I asked to reload money to my starbucks card and pay them. They paid first and reload rest of money to my starbucks card. I was busy last two days and just check this morning and wondered i didn’t get any stars on my history. And i reload 50 bucks but there is only 30 dollars reload. Which means i didn’t even get my regular star point too. This place is so stupid from the opening. I just go when i have no time to go the other one because it is close. But i will avoid...

I had an awful experience with one of the baristas. I am well aware of the new rules coming in about the “no water, no/light ice” coming into effect in May. But this barista was incredibly rude when I asked for a drink with no water. Her attitude was not necessary. And I walked away without ordering, because of her poor attitude. I understand we all have bad days, but… this was just awful. I’ve only been here once prior to this incident, and after this incident, I’m not sure I want to go back. In a job where customer service is an importance, it really needs to be worked on by this lady. She then decided to start whispering to her co-worker about me. Which, is not okay. You’re in customer service, please be...