Starbucks — Restaurant in Blainville

I understand that there are many orders to fulfill and I'm patient. But waiting for over 20 minutes just to then learn, after asking the staff, that they lost my order ticket and I was waiting for nothing, sorry, but that's a no go. I mean seeing the same person in front of you for such a long time should make you wonder and you usually ask them if you can help, but not at this place, they just let you wait. Another client who ordered at the same time as me got his warm coffee rapidly and 15 minutes later his cold coffee. After I asked when it would be my turn and they didnt find the ticket, she was able to do my cold coffee beverage immediately. Something is really wrong here. This was my first visit here and I am not likely return. At least the coffee...

The experience at this branch was extremely disappointing. The staff were unfriendly, indifferent, and disturbingly unprofessional, creating an unwelcoming atmosphere from the start. The music was unbearably loud, and despite politely requesting it be turned down, the staff ignored me entirely, showing a complete lack of respect for their customers. The facility itself was unclean, adding to the discomfort of the visit. It’s unacceptable for a business to show such disregard for basic customer service and cleanliness. I expected a professional environment but left utterly dissatisfied. This branch is far from meeting any reasonable...

I see 7 employees (maybe more that I haven't seen) and the is only ONE at the cash register to take order.. She is new and stressed.. There is a line up and no one is helping her.. This Starbucks has a drive-thru, I see 6 cars getting their order before I can place my order.. 20 minutes later I get my frappochino.. My name is butchered, but I got my drink.. I take a sip.. Omg disgusting.. 2 stars because it's nice to see a Starbucks there and has drive-thru.. But please manage...