SARDAR JI — Restaurant in Brampton

I recently had the pleasure of dining at Sadar Ji Father Tobin, and I must say that the exceptional customer service provided by Raghav truly enhanced my overall experience. From the moment we were seated until the end of our meal, Raghav demonstrated a level of attentiveness and professionalism that is commendable.

Raghav's warm and welcoming demeanor immediately set a positive tone for our evening. He was not only prompt in taking our orders but also took the time to explain the menu in detail, providing insightful recommendations based on our preferences. His knowledge of the dishes and their preparation showcased a genuine passion for the cuisine, elevating our dining experience.

Throughout the meal, Raghav ensured that our needs were met without being intrusive. He adeptly anticipated when we might need additional beverages or if there were any adjustments required to our dishes. This level of attentiveness made us feel valued as customers and contributed to a seamless and enjoyable dining experience.

Moreover, Raghav's communication skills were impeccable. He was articulate in explaining the specials of the day and accommodated our dietary preferences with grace. His ability to strike a balance between being friendly and professional added a personal touch to the service, creating a pleasant atmosphere in the restaurant.

In addition to his excellent service, Raghav also exhibited a strong team spirit. He collaborated seamlessly with his colleagues, ensuring that the entire dining operation ran smoothly. This collaborative effort did not go unnoticed and further contributed to the positive ambiance of Sadar Ji Father Tobin.

Overall, I highly commend Raghav for his outstanding customer service. His dedication to providing a memorable dining experience sets a standard of excellence for others in the hospitality industry. If you're looking for not only delicious cuisine but also a dining experience enriched by attentive and knowledgeable service, I wholeheartedly recommend Sadar Ji Father Tobin with Raghav as...

★☆☆☆☆ | AVOID THIS PLACE – Manager RUINED Our Son’s Birthday & Mother’s Day

If I could give zero stars, I would.

We visited this restaurant — just minutes from our home — to celebrate a very special day: our son’s 15th birthday and Mother’s Day, with our elderly parents. What we expected to be a warm family dinner turned into one of the most humiliating and upsetting experiences we’ve ever had at a restaurant.

My wife, who has a medical condition, carries a personal sipper with filtered electrolyte water that she needs during meals. Not only is this drink not served by the restaurant, but it’s critical for her health. We had barely started our soup when the manager, Nagma, came over and said — rudely and aggressively — that we were “not allowed” to drink from it.

She literally stood next to our table and said:

“I’ll watch you until you stop.”

We explained the situation. She didn’t care. We asked to cancel the order since my wife couldn’t eat without her drink. She refused. We explained again. She still refused. Only after more back and forth did she finally agree to cancel, but the rudeness continued. In the middle of our half-eaten meal, she came back, threw the bill on our table, and told us to leave.

The final insult? One of their own staff members quietly told us this happens often, and that she’s embarrassed to work under this manager. Her words:

“I’m sorry. We’re all frustrated with how she treats guests.”

We tipped her for her honesty — she was the only decent part of this miserable evening.

To the owners: You are losing business because of one person — Nagma. Fix this.

To everyone else: If you care about being treated like a human, let alone celebrating a special day with dignity — DO....

Visited there yesterday . It’s the first restaurant I have ever seen who don’t serve water . They keep bottles on your table for which they charge . If you ask them for tap water , they just give you empty glasses and tell you to bring water from outside else they would charge . Msg to the OWNER : PLEASE HAVE SOME HUMANITY INSTEAD OF BEING SOO GREEDY FOR THE MONEY . Or change the name of your restaurant. Anybody will have this much humanity that they would serve tap water which is free in CANADA . Cherry on the cake is they would give the empty glasses too after 15-20 mins so that you have drink the bottled water and then they say we have written on the menu that we charge for water bottle.

Starters were good . Ordered munchurian and malai chicken . Both were good.

Now comes the main coarse , ordered Amritsari kulcha. It was totally cold not fresh at all , when I told the server to bring a fresh one, she microwaved it and bought it to us . At the end when I told the other server about the same , she said did you mention that you wanted a fresh one . I mean seriously ? You make all the naans, kulcha, bread in the morning and keep serving the cold one or just keep on microwaving ? Thumb ups to your food and service 👍🏻👍🏻 All the best to the people who are coming back here.. The 2 stars are also for the starter and and the server who atleast asked...