I’ve been a customer of subway for almost 10 years now and it’s always been a pleasurable experience but today was different. I usually purchase my subs from the Queen street location in Brampton which has always been amazing but the customer service I received from Sandeep today at the Vodden location was beyond horrible. As a paying customer I’ve never felt this disrespected in my life, and in front of my daughter and other customers. I asked her if bacon was included in my turkey smash sub and when she replied I kindly asked her to please add it and she responded with a sigh and demeaning look which I excused. When it came to paying for my order I was given my drink options but I couldn't understand her clearly cause of her accent and then she got angry and shouted “You’ve wasted so much of my time, hurry up!, I have other customers” like I wasn’t a paying customer myself. I will NEVER shop at this subway ever again! I doubt they will remove her from the location so I would advise that no one use this location if customer service is a...
Read moreGreat staff, great atmosphere, Jigna is the nicest lady to deal with here. True professional. When we were ordering our toppings another customer, a punjabi couple who was not very pleasent or respectful, told the staff to change their gloves for their food because they are vegetarian. I was shocked to the request how she presented and kept mocking othe customers in a typical desi way. She almost made the staff feel guilty. I understand the request but the way they told those ladies was very rude. But i was more surprised by the staff and their professionalism on how they handled the situation..... Why dont people just go to a veg only place if they have issues with cooking staff handeling their food with same...
Read more@ JIGNA PATEL First time, I have visited this subway for food and I got a service from Jigna Patel. She has given excellent service. I really appreciate her for her expertise. Quick service provider. Perfectly prepared all the order items with perfect TASTE. I observed that she was alone into the store and she got multiple orders together. But, still she is very polite and humble and worked like a MACHINE.Key point is that she has maintained her cool-mind. She service to all the customer(s) with SMILE regardless of workload. I observed that she has continuously maintained HYGIENIC status in all the orders. NOTE: I would like to say in simple words to that store's owner that "She is a real asset of...
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