I am changing my rating of this place from 4stars to 1 star for bad customer service. Sometimes uncooked meats are not fresh or it's bad. Some of the cooked food items like tandoori legs, kebabs are good here but if you're okay with someone treating you bad and taking advantage of being kind and calm please don't go here. You will lose your patience the way they make you wait to pickup your order while serving everyone else who comes after you coz you're kind enough to wait with 2 young little kids even though you ordered food ahead of time on the phone and waiting for 45mins to get the order. This happened to me several times but I was kind enough to be patient but the guy at the tandoori station who had taken me for granted and made me go mad today. The girl at the cash was kept on asking to pack my order since I ordered my food ahead of time on the phone and waiting for 30mins upon my arrival to pickup but he was just trying to neglect her and packing food for the other customers who came after me. When I asked he was simply saying that my order was missed somehow (which is a lie coz his coworker kept reminding about my order and I was standing right infront of him for about half an hour). He was laughing and making fun with his coworker when I was mad. I really dont deserve this to be honest. He should learn to treat everyone equally and remember each and everyone of us are human beings regardless of your background, the language, race and the community you belong to... I am a regular customer for the last 4years and I am aware that the customer service here is not good but I was still supporting this business since they're local restaurant and part of my neighborhood where I live currently. Really disappointed. I used to recommend this place to all my friends, tenants, newly moved acquaintances who were looking for good food in the area but I won't do that anymore!! The management should really ask their employees to concentrate on customer service and uncooked meat quality (goat meat to be...
Read moreAn Unforgettable Experience at Tandoori Meat Shop, Dusk Drive Brampton!
⭐⭐⭐⭐⭐ (5/5)
I recently had the pleasure of visiting Tandoori Meat Shop at Dusk Drive in Brampton, and I must say it was an outstanding experience from start to finish! This charming establishment not only serves up mouthwatering delicacies but also boasts a gem of a cashier, Manveer Kaur, who elevated our experience to a whole new level.
From the moment we walked through the door, we were warmly greeted by Manveer with a genuine smile that immediately made us feel welcome. Her positive and friendly demeanor set the tone for what turned out to be an unforgettable visit.
Manveer's extensive knowledge about the menu was impressive, and she patiently answered all our questions while recommending some of the best dishes the restaurant had to offer. Her passion for the cuisine was evident, and she was more than willing to tailor our order to suit our preferences, going above and beyond to ensure we had a...
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We ordered approximately $150 worth of food, including karahi chicken. The food tasted peculiar and slightly unpleasant, but we consumed it due to hunger. We stored the chicken because we did not enjoy it.
Everyone in our family except for the vegetarian members fell ill. The following morning, the refrigerator emitted an unpleasant odour and a sour smell. We removed the chicken from the container and discovered that it was bubbling.
We contacted the establishment, and their response was that we must have consumed something else. They informed us that our chicken was prepared “fresh” (more accurately, approximately one week ago). We requested the return of the chicken, but they refused. Despite our efforts, they were unable to assist us. The customer service representative at the desk exhibited rudeness and consistently spoke in an unpleasant manner.
We strongly advise you to exercise caution and make prudent financial decisions and do not spend your money at such...
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