Tim Hortons — Restaurant in Brampton

If I could give 0 stars I would. No Timhortons outside of this campus takes this long. This location is a nightmare. They are slow and extremely disorganized. 4 people working behind the counter, sometimes even 5 and it takes them 30 min to clear a line of 15 people? It should not take me more than 10 min to complete an order for a or simple coffee. Most of us students only get 10-20 minute breaks and I always get to class 10 minutes late after this timhortons. Its unacceptable. Retrain your staff or replace these employees with competant staff. The boost app also doesn't work and you can't use the timhortons app here either to avoid this ridiculous wait time. A list of (some not all) complaints: They make you wait while they serve other customers before giving you a refund making you wait another 5 min 4-5 people working and still a 20+min wait Many order mistakes One staff says something and they all stop what they are doing to talk! They will argue your order if they get it wrong. Poor attitude, no "please, thank you, have a good day!". Disorganized Absolutely...

Very rude workers. They dont give you all of your items majority of the time, or even the correct items at all. You have to ask again for your items.

On top of that, I've overheard one of the pick-up workers being rude to a customer because they picked up the wrong order on accident, the worker treated the customer as if they did it purposely even though they were trying to show their reciept.

Now I really understand why they have low ratings and so many negative reviews. There needs to be new workers who are respectful, nice and can actually deliver you the correct items. Not sure why so many student workers are rude at this campus but it's no wonder people say not to go here unless your course is only available at...

The Indian lady and the 2 girls in the front of “C wing “ Tim Hortons are very rude. They won’t even smile at you or give a good gesture while order coffee or anything. Today morning, while ordering coffee the lady just scanned some other tim points card without even asking my consent for it. I was just wondering whose card it would have been. If u guys wanna scan your own card or any other thing just atleast just have a concern to inform people about it.

And the girl at the same tim hortons is very rude and throws tantrums usually when me and my friends order coffee in the college C wing. Wonder why these people work without any hospitality , even after getting paid for that. Totally...