Booster Juice — Restaurant in Brantford

Last time they will ever get my money. When they screwed up and overcharged me they then couldn't refund me the money. They called the manager (today Saturday Oct. 23rd) and the only option was for me to come in for cash on Monday morning; which doesn't work for me as I leave town before 5:30am. No other solution was offered and I was given a swift "Sorry, tough luck" from the staff which might as well been a proper "screw you". I openly wish them horrible luck and misfortune.

Updated: February 26, 2023 - Waited in line for 17 minutes before I made it to the register. (Busy is a good sign) I ordered 2 snack size and 1 regular smoothie. Receipt was not offered. I will reserve judgement on quality of the smoothie as I need a larger sample size. I was not happy with the pineapple freeze as the pineapple flavour was bland at best. Perhaps not store related. Next time I will order a Marathon and revise my...

Awful experience at Booster Juice tonight. I went in for the BOGO smoothies. I thought I would be able to order in store and they told it was only available on the app. I then ordered the deal on the app and they refused to give me my drinks even though I showed them proof of payment, my banking app and the Booster Juice app. The cashier stated they would have to call the manager. They called the manager and stated they were not able to give me the drinks because it hadn’t come through on the iPad and they didn’t want to lose their job. I yet again showed proof of payment and told them I would be late for work if I waited any longer. We were about to leave and forgot about the drinks altogether when she stated she received the order. I finally got my drinks and got to work later than I...

I have been to this location couple of time never had an issue apart from today. I ordered an orange juice and the cup was not filled to its usual quantity upon asking THE MANAGER replied you were probably getting over served. Not a great reply to which i asked her to serve the usual way and she rolled her eyes made it very obvious and started laughing at me with the employee who initially prepared my order. I found them racist and immature. This location hired this new manager to either overcharge or do some lowkey cost cutting. A reply would be appreciated else i will have to escalate this racist behaviour of the employees worked...