Only one staff member working. We waited 40 minutes to get a donut. We placed a large order for a party and within 2 hours they were so stale we didnât end up eating them. They were not dipped but just drizzled with a small amplifier of chocolate and most of the topping fell off. They didnât much flavour to them. We couldnât tell what flavour they were supposed to be. We tried 6 different flavour combos but could only taste stale donut.
The staff that was working was very polite and helpful and did get the order done correctly and on time. Unfortunately it just wasnât tasty.
Edited to add that I attempted to email the service email provided in the reply to this review but the email address...
   Read moreIce cream cake freezer-burned and shards of icicles throughout when eating - the picture shows that freezer burn is VERY OBVIOUS on the sprinkles (so how did employees think this was okay to sell me??). We threw the ice cream cake in the garbage. The sprinkles on espresso donut were rancid or contaminated somehow and tasted like chemicals -it was a totally sickening soapy/chemical taste that lingers after eating even one sprinkle (we threw those donuts in the garbage and we're monitoring ourselves for illness!). There is a definite lack of quality control here (and possible health and safety issues?!), and I will not be going back here. I would suggest to not waste your money...
   Read moreNot too sure what happened when i was here - i am in shock is all i can say! I walk in there and order a hot chocolate, and then i was given cold frothed milk with a blue stir stick that made my milk blue. The owner takes it back and remakes my frothed milk again, and then i notice one of his fingers has a very very long yellow nail on it - Its just very unappetizing.
Overall just disappointing experience. You should test your products before giving them to customers, and sell what you advertise in an appropriate fashion. Would have been better off just getting an ice cream. Unfortunately, I will not be...
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