Wendy's — Restaurant in Brantford

STAY AWAY!!!!! THEY RIP PEOPLE OFF!!! This is the worst Wendy's in Brantford. I live close and my 2 kids love Wendy's so we occasionally go. I went March 16th around 5pm with both my children. They ordered chicken nuggets and I ordered a chicken strip combo. We had to wait for the nuggets, like usual. They brought my order, when I got home I realized they did not put the straps in. I fed my kids and got them ready for baseball and on the way to baseball decided to stop back at Wendy's. It was about an hour later. The staff looked rough to say the least. The manager yelled from the back and asked if I had my receipt which I didn't because I was not given one! Then the woman behind the counter told me tough luck doesn't look like your going to get what you want. Like I was trying to get free food. My theory because this isn't the first time this happend. I believe the trashy employees are stealing the food for themselves. They had attitude and were not apologetic for their mistake. Either way NEVER go tovthis Wendy's unless you want to be ripped off. I'm a single dad of 2 kids, I don't need to pay $30+ for sub par food only to not get it all and be questioned by...

Usually this place is good. The burger was dry, empty, and there was no sauce. Wrong order items for other people i ordered for. I get it, you could have been new, distracted, rushed or stressed. Just please take more time making it better. Those were key elements but overall it wasn't that good. I know its just a burger but I finally stopped feeling nauseous and wanted something to indulge in. Not a big deal tho. I mean it's just fast food and I ate every bit of it. I ordered, so I'm sure I'd understand more in person. I know the name goes crazy too. It was just the burger that was kinda bad everything else, so so good. With a bigger order, I hope that didn't bring you stress. I wouldn't care if it...

I was expecting our order to be already prepared as we ordered it 5 minutes before we arrived at the location's drive-thru and when we told them at the drive-thru that we were here to pick it up they said okay. Come on up call de.

Then they asked us if it was okay to switch the spicy chicken to regular chicken or did we want to wait for them to complete it with both spicy.

I was assuming I guess wrongly that they were supposed to have it ready prior to our delivery of the order.

Why would an online order not be ready to pick up at the agreed time through the drive-thru poor...