Just went to get three drinks here, while carrying the tray of drinks out the door I stumbled and the door slammed on the back of my foot making two out of 3 drinks spill on the ground. I went back in to explain what happened and ask if they could remake my drink since I never had a chance to try it and only had half left in the cup. The barista, Julie, was very rude and made it clear that she was not pleased to have to remake my drink, even ranting about it to the other coworkers on her headset in front of me. Her attitude was offensive and made me feel small. I felt even worse about spilling my family's drinks and hurting my foot. The drinks were good but the whole experience left me feeling...
Read moreMy niece is such an Starbucks fan (I'm not) she made me stop here to get her a beverage. She ordered something with açai, dragon fruit and more ingredients which turned out good for my taste but I don't enjoy sweet drinks too much. My other niece ordered something that looked like a frappucchino but I didn't mind to try it. Just on the way out a cold brew coffee with vanilla-pumpking (autumn seasonal) called my attention and gave it a try and. It was really good, I'd buy it once more if I ever have to go to this shop again. We were all happy with out drinks on the way out. The staff was very diligent and patient. It's a small cozy place but just enough to get the SB experience,...
Read moreI went to get my morning coffee today at the drive-thru and unfortunately misjudged my distance placing my drink and it spilled it all over my seats. I went back to tell the staff what had happened and they were beyond sincere and helpful. They quickly gathered a bunch of rags and towels to help me clean it. They even re-made my drink at no additional cost. I really appreciated their help and the atmosphere and team work they showed was very impressive. The Sunday morning staff...
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