New York Fries Burlington Mall — Restaurant in Burlington

I took a vacation recently to Burlington to visit some family, and decided to grab some food from the Burlington Mall. The staff at NYF were welcoming and very heartwarming. I've never been treated so well, especially at a fast food joint, and the boy taking my order, Michael, was extremely patient, and helped me order, since it was my first time. He helped me choose my meal, which was their classic poutine and a hotdog. The fries were perfectly crispy on the outside, soft on the inside, and smothered in rich, savory gravy and cheese curds. Each bite was like a warm hug, and the hotdog was perfectly cooked, the insides were warm and juicy, and the meal didn't cost that much either. I offered to tip the young man who took my order, but he humbly denied my $20.

NYF in the Burlington Mall is the place to visit. Their food is fresh, appetizing, and the fries were cooked to perfection, along with their great staff, I would definitely recommend this establishment to...

Firstly, if I could give this 10 stars, I would. The service is always fast, and fresh with EXCELLENT customer service. I have been coming to this specific location for several months now and have never had a bad experience, as for the workers, I would love to commend Paul, Amanda, and Jonathon for their outstanding efforts they provide with amazing service. As well as the three other girls who work at this location. They treat their customers very kindly and are very personable to talk to. Although this isn’t exactly top cuisine food, I believe that credit is due where credit is deserved and this team deserves a great deal of respect for the work they put in. Keep up the amazing...

Ask for fresh fries poutine. They gave me refried fries that is disgusting. My order was made within 2 minutes after ordering, I didn't have time to get my credit card in the wallet. I asked again, if it is fresh, she said it was. Should not lie, I asked how come it is this fast? Only two girls are working. Very disappointed with what they did. Will never come here again. Just went back to see, five baskets of fries sitting on top of fryer with half frozen fries. Please train and fix these lazy workers.

Reply Is that why the fries were luc...