Tim Hortons — Restaurant in Caledon

ZERO STARS! I moved away from Canada for some years and coming back could not believe how disgusting and chaotic the service at Tim’s has become. These people don’t give a crap about what people actually pay to order. They do what’s quickest for them to beat the timer they have for drive thru. If you want a bagel double toasted? Forget it. You want a bagel cut in half? YOU HAVE TO ASK??!! I asked for it cut because now they never do (literally never, she even typed in a special request for it to be cut) and I asked “So since when do you not cut food in half?” Her response was “oh no sorry the standards at Tim Hortons has changed. You have to ask for it cut”. I replied “really? Cause we just drove from two hours north and I asked that Timmies for a bagel cut in half because you guys never do it and she told me everyone should be doing it” her response was “well sorry this location we don’t”. Tim Hortons himself would be rolling in his grave if he knew what Tim Hortons has become. It’s an absolute joke and this location is THE WORST. Liars, rude. Please Timmie’s, save your company. These people are single-handedly destroying Tim Hortons. This location and also the Tim’s in Erin, Ontario is by far the worst I’ve ever seen. Please educate or re-train. It’s unfair to the people spending money at these establishments. Do better. And save the generic...

THEY ARE CLOSED UNTIL WEDNESDAY OCTOBER 21st!! I used to have a 5 star review on here because they are honestly the best Tim's around! Its 11:30am on a Saturday morning and they are closed. No mention online about it being closed! We drove in and saw the drive thru absolutely packed so we tried to go in...the dining is temporarily closed. We waited in the drive thru line for about 15 minutes as everyone is honking and we dont know what's going on. They closed the drive thru too!!! Nothing used to block off the drive thru. They just made about 30 cars(that I witnessed) waste gas and time. We were all VERY ANGRY. If your going to close for a weekend...let people know about it!!! They probably got in trouble for allowing about 20 people inside their restaurant a few days prior to this(not impressed)! They messed up our order in the drive thru so we were forced to go inside. There were atleast 20 people in there, none of which were standing 6 feet apart. I litterally had to push my way through! Someone must have called and complained. Now they are probably under...

Extremely worst drive through service at night…The night staff was so judgemental…when we entered drive through , there was one car and it took more than 15 minutes to ordered and then took another 20 minutes to completed…when I entered inside and requested for use curb-side or in store pickup options for long wait time orders, she said, we can’t do anything just wait…the one who ordered not at all giving option to exit others and no one behind his car…while receiving our order , we asked why taking this much time at drive through??? she mentioned couple of times , it’s a $50 value order of course it’s very important for us and laughed at me…then why you taking my orders…just reject first place because you valued only high paying customers…I just wondering if someone order $200, the remaining customers just halt the car for half day in drive through..If @TimHortons don’t care about small customers then why are you taking our orders…? she supposed to let us know about the wait time so we can choose better options instead of...