Cadence Coffee — Restaurant in Calgary

I never had such a bad experience at a cafe. When I came in, I believe there was a sign that said where to be seated. No one came even though there were staff behind the counter who saw me come in. I approached the counter after waiting longer than you would expect to wait and the worker with the tie dye hoodie and long dirty blond, wavy hair acted like she didn’t want me there. I asked her about the teas they had. She hastily gave me a reply. I was already off put at this time but I was waiting for my date to arrive. Despite her attitude, I left a decent tip (10%) considering all this. She sat me at a table in the corner that she ‘cleaned’ first but didn’t even let me know when it was ‘clean’ - I had to go over myself as she didn’t tell me when she was finished. When my date arrived, we sat and chatted for a while. Then the same woman came and told me there was a 30-minute maximum for costumers to be seated even though there was a guy in there who was there before I was and wasn’t asked to leave. She didn’t let me know beforehand this was their ‘policy’. I asked if we needed to leave immediately. She said yes. No warning. Nothing. We hadn’t even finished our drinks. When we left, the man who was there when I arrived was still at his table next to ours. He was alone and at a table at least as big as ours. I’d like to support local, but I’ll never be back, especially if the same employees are working there. I’ve worked in cafes before and have had some bad days with customers. I was not one of those customers and I’ve never treated a customer the way...

I did not come away with a pleasant experience from this place. It was my family’s first time being here and we wanted to support local. We were greeted when we first entered and then...nothing. We stood there awkwardly not sure what to do - should we seat ourselves - do we order - do we put our name on a list and wait (there were reserved signs on all the tables and some were empty)?? Finally a staff member waved us to the till, put our name on a list, gave us menus and waved us to the back of the restaurant. My husband sat down at the reserved table in the back as we weren’t sure what to do. Eventually we went up to the till to order but I didn’t bring my wallet as I assumed we would pay after eating (similar to my experience at other dine in places). However, everything was rung up and a total was given. I was like ‘oh, we pay now?’ and quickly ran to the back to grab my wallet in order to pay. I awkwardly asked if food was brought to us or do we come back up to grab the food? The staff member ensured us it would be brought to our table. After that the service was good at the table (coffee refill) and the food was decent (hence the two stars). I really wish it wasn’t such an overall uncomfortable experience for my family. I don’t believe we...

me and my bf went here on august 14 for lunch. it was our first time so we did not really know how the service worked. we went into the restaurant and expected to be greeted however we did not get any hello or anything, so we just figured out that we can just sit wherever we want. the menu was not at the front, it was near the entrance where we have to grab it which was fine for us!

i ordered the huevos rancheros and my bf ordered the classic burger with bacon. my order was really delicious as it had a lot of vegetables and cheese as the ingredients. my bf enjoyed his burger as well, but i found it a little too salty and not moisture. the patty was really dry with no juice on the meat.

bad thing was that they had the door open, so there was so many flies around us. we had more time waving our hands around our food to avoid the flies, than the amount of time for us to eat. it was really disgusting, and it felt really unsanitary 🤢.

no workers came by us the whole time except for when they dropped our food. wish they checked more on us but maybe that’s just how their service works in this restaurant.

i don’t think i will go back during summer time but i will give it a second thought...