Pretty negative experience for my first time visiting serious coffee, it’s a bit cutesy but nice lots of old people taking up most of the tables. 2 of the three staff appeared to be very inexperienced, which normally would be fine but this was just a train wreck. bit of a line up we read the great reviews thought it would be worth the wait. We ordered a medium iced oat latte 1/2 ice and an espresso over ice with heavy cream. bill came $16 for two drinks. Seemed a little steep, We inquired as to why the bill was higher than expected. the most “qualified person” came out to offer an explanation about having to charge us for a second latte but also extra for the cream. I was still confused. But the line was growing we just went with it. The iced late came as a large with a couple ice cubes I asked if she would remake it as a medium with some more ice also the large size was a bit bit ridiculous for a latte. She seemed confused I tried to explain to her what I think had happened The staff member was friendly and remade it as a medium. It was a honest mistake but the ESPRESSO WAS UNDRINKABLE it was so unbearable bitter. We tried choking down a few sips and just gave up and poured them out in the parking lot, I can’t believe espresso could...
Read moreI have been a Serious Coffee drinker for years. I had wonderful Lattes at the Serious Coffee shops on Cook and then Douglas Street in Victoria as well as the Serious Coffee on the Malahat. I often talked to the original owner of Serious Coffee. I have also in the past worked in a Cafe and will travel long distances for a good cup when not making my own. I have stopped at the Campbell River Serious Coffee a few times - lovely atmosphere, clean washrooms, friendly staff. Unfortunately I have yet to get a good coffee there. Yesterday I tried again, as well as tried to get two family members (Tim Horton's fans) to try a good coffee. I should have taken them further down island to a better spot and to a business that takes the time to spend time teaching their staff how to prepare a good coffee. I paid for coffee that I was unable to drink. I am well aware that it is not a simple matter of heating milk.... We were headed to Comox shopping and I gave a serious sigh as I drank a coffee (in Milanos) there. My family members no longer trust my judgement, and didn't get...
Read moreTHE GOOD: Inside is a captivating showcase of local artwork alongside a wide selection of board games. Conveniently situated for those seeking a coffee stop before strolling along the beach.
THE NOT SO GOOD: We specifically requested sugar-free options due to my partner’s type 1 diabetes. Unfortunately, shortly after consuming less than a third of the drink, her blood sugar spiked. Despite reaching out to confirm the order, we were assured that sugar-free syrup was used. While we’ve chosen to give them the benefit of the doubt this time, regrettably, we won’t be returning. We used to frequent the establishment and were originally quite generous with our tips, but lately, the declining quality of service has made the long drive and potential health risks...
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