I generally have a mediocre experience here, fast coffee that's fresh is good. Today the service was very stunted. I was at the counter. The associate on counter at 11am was fantastic, he was courteous, polite and calm. He got my drinks quickly and without difficulty. The food service area was absolutely terrible. Only one person creating the sandwiches and wraps. At break time with a huge influx of customers in drive through and counter. The drive thru associates were standing leaning on the counter arms crossed doing nothing as the food counter associate busted ass packing over 10 sandwiches. I had two muffins waiting to be warmed. I stood and waited for ten minutes as no one assisted the food counter. Finally an associate came from the back and offered help to which I heard "I'm good" from the counter associate. I asked for my muffins cold and left. The counter associate apologized and handed me my muffins. This is a failure in management...
Read moreI have had several issues at this location . For examples they can’t repeat orders ! This Sunday was one of those times . Around 11 am . . Didn’t want to write a bad review but when people hate their jobs so much that they have to purposely upset people trying to just have a coffee in the morning is clearly a person who hates their job . This with me has been going on for months here and I thought I would write a review simply because I can . And would love to see some changes . 3 milk 3 sweetener isn’t a hard order to repeat . . Not sure why it’s a big deal to them but they can’t even make it right most the time alone say it right . Customer service is a part of working in fast food . Repeating orders I would think is part of the job . Shouldn't have to feel like I have to go and extra few blocks to get coffee because they think it’s fun to...
Read moreMany people drink coffee for the caffeine, and while it's great for a morning pick me up, coffee is so much more than just a shot of stimulation. We love coffee for the scientific and artistic freedom that it gives us as a team. We love the communal aspect of the beverage, and the many ways that you can prepare it.
My love for coffee extends far back to when I was just a kid and would sneak a sip of my mom’s here and there. It then grew into a weekly Saturday morning tradition when my grandparents would come over. My love for coffee has developed over the years, but has grown more than ever the past few years. I know it may seem kind of silly to some to love something like a beverage as much as I do, but then again, it’s more than just a beverage to me. So, grab a cup of coffee and learn some of the reasons why I have a...
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