Would have been great except our delivery driver was changed twice after ordering. We waited more than an hour but that’s not the restaurant’s fault. What is their fault is when the restaurant called us, yelling at us that the order has been sitting around waiting for almost an hour. After I explained the issue, he proceeded to yell at me insisting that customers give him bad reviews all the time when the food is cold on delivery. I’m not exactly sure why he was angry with us since we are not responsible for the pickup but the man continued to yell, eventually swore at us and hung up. We immediately canceled our $70 order. We were never intending on blaming the restaurant for the food being cold, as this was clearly outside of their control. The oven was on in preparation to reheat upon arrival. But the unacceptable behaviour of the staff member who called to yell at us was uncalled for and unprofessional. We order in every Friday night and they will never get our business again. It’s a shame, we were looking forward to the...
Read moreReview for Sherin P Cherian at OODLE NOODLE
If you’re a fan of authentic, flavorful noodles, then you absolutely must try OODLE NOODLE! The magic behind every dish? Chef Sherin p Cherian, whose passion and skill make every bowl unforgettable. I have ordered their GINGER BEEF 🥰 so delicious and yummy 😋
From the rich, perfectly balanced broths to the handmade noodles cooked to perfection, every bite is a testament to Chef Cherian’s dedication. The flavors are bold yet refined, with just the right amount of seasoning and spice. Whether it’s a classic ramen, stir-fried noodles, or a signature house special, you can taste the effort and heart put into every dish.
Beyond the food, Chef Cherian creates an atmosphere of warmth and hospitality. It’s clear they take pride in their craft, always ensuring each plate is served with consistency...
Read moreHave been in the store for almost an hour now, half the order was prepared and finished 20 minutes before starting the other half. So we paid to have half our order cold.... nice. Wont be back.
Edit: Saying you remade the "whole order" is bogus. You remade the half order you had sitting out for 30 minutes that would have been pawned off on us to take home and find it was cold. You did yourself a favor remaking it, but it was your staffs own fault for making half, doing other orders and then coming back to it. Teach your staff time management and to not put themselves behind in time. And your manager should have had the sense to jump in, more staff arrived, but too little too late.
Make it better by doing a better job at the management levels so your staff can...
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