Painted Turtle Restaurant — Restaurant in Clearwater

Extremely disappointed with the mediocre service at this establishment. A group of six of us came in for breakfast one Eggs Benedict and five orders of omelettes with toast and hashbrowns. We waited over an hour before the waitress came out to tell us they only had enough hashbrowns for two plates, and the rest could be substituted with tomatoes. We agreed, but another 15 minutes later she returned to say it would be another 15 minutes before our food was ready. Meanwhile, we noticed guests who arrived after us being served hashbrowns which made us feel ignored and avoided by the wait staff. After waiting a total of 1.5 hours, my cousin went to speak with whoever was in charge. Instead of an apology or real resolution, he was told they would “take a few bucks off the bill,” and if he was still unhappy, “we could leave.” This lack of professionalism, customer service, and basic courtesy is unacceptable and frankly embarrassing for any establishment. I will never recommend this place, nor...

So I came with a table of six this morning for breakfast. I am a local. I brought my family from out of town to enjoy breakfast at the restaurant. we arrived @ 10:15am. Ordered placed with waitress by 10:30. At 11:00am. The waitress came to say no more hash browns except for 2 orders. We had all ordered breakfast. So 4 agreed to no hash browns and we waited for our food. At 11:30 the waitress came and said it will be another 10-15 min wait. People who came in after us were getting their food, including hashbrowns because we were watching and getting annoyed as people who came in after us were getting their breakfast and the waitress is now avoiding our table. when we asked when the breakfast will come and she just casually said...well, you can leave if you want. Thank you painted turtle for losing some customers that have been coming here since we've lived here and I will not bring anymore people to your restaurant for the...

Went there for our anniversary dinner. 💕 There was a sign about being short staffed and it appeared that they were only seating on the patio. Which, was fine with us as this was where we wanted to sit. It was a nice night, and they have overhead heaters if it becomes too cool. It was very quiet and serene View is very pretty overlooking the lake and mountains, especially as the sun set. 💕 Service was extremely friendly, attentive and fast! Wine recommendation for a local BC wine was good. Food was tasty. Hubs had steak and I had the seafood paella special. For dessert, we wanted to split a cheesecake. But hubs doesn't like chocolate (how did i marry a man who doesn't like chocolate 😳😉)and he wanted the strawberry compote topping. They brought us one and split the toppings! Well done, kudos to you. 💕 Overall, it was a lovely evening and we would be happy to recommend The Painted Turtle and equally happy to...