Tim Hortons — Restaurant in Dartmouth

This restaurant is like most other Tims locations - you either get the super perky or the totally disinterested, and the quality has gone way down since they were taken over by the American company. The coffee has gotten weak and somewhat bitter, and they serve black coffee - which is super hot - in thin cups with paper sleeves which won't stay put and are not big enough to fit your fingers on, so you end up burning your fingers. But they expect you to pay for the 'privilege' of a second cup so you don't get burnt. And I've had way too many arguments trying to get them to use my own travel mug to bother anymore. They say you can, but what a hassle to get them to actually do it! The cashiers blame the owners or managers for the problems. I'm just waiting for the first lawsuit in Canada over someone getting burnt from those stupid sleeves not working, and then hopefully they might actually allow reusable mugs or extra cups, or just make the ones they have thick enough. Meanwhile, although it is less convenient, I'll try to go to McDonalds if I can - better service and better coffee, and that's...

I went through the drivethru 8:30am this morning. I order a vanilla brew iced coffee, bacon breakfast sandwich on an english muffin and a sour cream glazed donut to make it a combo. I get to the window, I say good morning, the employee doesn't even speak to me. After passing me my drink and sandwich she bangs the tray on my car, still hasn't said word to me and walks away from the counter with giving me my donut. I've had this young lady serve me many times now and it's the same thing, no customer service skills what so ever. Hello and Thank you are simple ways to speak to someone. I'm very...

Has entered one of the worst locations due to the people that now work this location. The east Indian people need to be fired as they do not understand nor respect our living style. They are extremely rude and talk to customers however they feel. This is not good business, never has been. 0.3/10...