Subway — Restaurant in District Municipality of Muskoka

I don’t know why I came back here, after pretty terrible service here two summers ago I thought I’d never be back. However my 10 year old really wanted a sub as a treat so we went. We each ordered a foot long and after they were made I very specifically asked them to NOT cut either sub as I had just watch them make 10 before ours and not clean the very dirty knife between cutting subs. They didn’t cut the one but while I wasn’t paying attention while I paid they ended up cutting the second. When I made a comment the woman grabbed the insides of the sub in one fist while the other staff back there grabbed a new sub. I told them the reason I didn’t want it cut was because of the dirty knife which had already cut through the sub anyway. Regretfully I took it anyways, as the line was long and frankly I was pretty unhappy, but upon opening when we got home there was a big dirty hair in it!!!! Ugh. I wouldn’t even feed it to my dog! And now I’ll for sure...

The Gravenhurst Subway staff are always polite, patient and courteous, even when training new staff (that one experience was interesting 😆). I always order a salad bowl with the sweet onion teriyaki chicken. EVERY single time my bowl is almost overflowing with fresh veggies and the chicken, with shredded cheese of course, is icing on the top. BEST. SALAD. EVER. The shop is always clean and the recent renovations have made a very pleasant change. I highly recommend this Subway. I have been to other Subway locations but the Gravenhurst shop is by...

We visit this store only a couple times a year when traveling to the cottage. This time when entering there was a young man sweeping and one behind the counter. The counter associate was very polite, spoke good English and was courteous. He even cleaned off the knife before using it again or putting it away. In all the times going to subway i have never seen that before! I used the washrooms and they were exceptionally clean as well. I was...