I'm a huge fan of Starbucks coffee, and I visit this location on a semi-daily basis to get my lattes and iced coffees. Most of the baristas, like Dan, Faith, Rayan, Ali, Max and Sarah, are incredibly nice and provide excellent service, which keeps me coming back.
Especially Ryan is a real gem! He always greets me with a warm smile and goes above and beyond to make my coffee just the way I like it. His attention to detail and friendly demeanor make every visit a delightful experience.
However, there have been a few instances when I encountered some baristas who seemed less friendly towards frequent customers like myself. I don't want to generalize, but I couldn't help but feel like they were displaying a "Karen" attitude, and it made the overall experience a bit unpleasant.They give off the energy of high school bullies, and that's definitely not what you expect at Starbucks.
I believe that all customers should be treated with respect and courtesy, regardless of their race or appearance. It's crucial for a customer-oriented business like Starbucks to ensure that every customer feels welcome and appreciated during their visit.
Despite these occasional hiccups, my love for Starbucks coffee remains unwavering. I just hope that the management can address any concerns about customer service and work towards maintaining a consistently positive experience for everyone.
To the wonderful baristas who always make my day with their warm smiles and great service, thank you! And to the few who might be having a rough day, remember that kindness goes a long way in creating a fantastic coffee experience for all.
sorry if my daily Starbucks visits have been a little too much of a show! But what can I say? I'm a true coffee aficionado, and when you work on Regent Street, it's hard to resist the allure of this Starbucks gem. So, you'll probably spot me around quite often! Can't help but stay loyal to their...
   Read moreRaven gets the credit for 1 star here. Wouldâve given 0 if there was an option. I ordered two drinks and received one so i thought i should wait and will get second one in little bit of time. Three people who ordered after me got their drinks and i was still standing there waiting for mine. I asked Raven that how long will it be for my drink as i have been waiting for a few minutes now. And she rolled her eyes for whatever reason and just picked up an empty cup saying âthis is yoursâ and she was gonna make it. This wasnât the end of it. She made my drink then and for some reason filled it completely with ice and giving me just a little bit to drink. And when she made it, there was no âsorry about the waitâ or âthanks for waitingâ or âhave a good dayâ. Instead what i got was âhere you goâ in a very âKarenâ tone. After finishing my drink i was so disappointed with this service, which is rare considering it is Starbucks, so i asked her for her name and her tone changed so drastically and all of a sudden she sounded nice Iâm confused And now, when i see that she is working i just buy my coffee from timothy coffee and when she is not working i come here because rest of the staff is very nice and they donât...
   Read moreWas into Starbucks on Saturday Night Dec 28 at 6:10 PM. I ordered a medium size Medium roast. When I got it the coffee it was cold. I took back to the server and they did not have any ready and had to make a new pot. The server did not wait for the coffee to complete the brew and poured as it was running thru the brewer. The coffee was still not hot and I could not wait any longer to get another cup ( not an enjoyable cup of coffee). There was several customers that left because of poor service. The staff were more interested in chatting and laughing with each other then look after customers. They were all laughing about the blender being broken and did not have to make blended drinks. Poor service and I will not be back to...
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