Tim Hortons — Restaurant in Grand Lake Road

Working through the power outages during Fiona and needed something for lunch and figured I’d take advantage of the hot food. Waited 20 minutes almost my entire lunch which is fine they’re so busy. Got a sandwich asked for it plain nothing on it as I don’t like the sauce. Get back and it’s not plain. Boss was nice enough to allow me extra break to go swap it out and eat a meal. Well I went back and was nice about it because they’re busy and mistakes happen. Well I was swiftly blamed and told it’s my own fault for not listin g exactly what I didn’t want instead of saying plain. Which means nothing on it. Worker was beyond rude and refused to remake it. Used my last $8 to eat today and have no food at my home due to spoiling from...

Their debit machines have been down for over two weeks now. They also turn their mobile ordering off at 3pm instead of 8pm when they close, removing their only card option as their debit machines are apparently impossible to replace/repair. On top of this they only have a portion of the Tim Hortons menu (how do you not have an ice machine???????????). Worst Tim Hortons I’ve seen if I’m being honest.

As a side note, their hours are plain listed wrong on here. They’re open the same as the mayflower mall hours, 10-8 every weekday, 10-7 Saturday, 12-5 Sunday. Get it together,...

Love this Tim's, they are an amazing team , but they need more staff. There's always a line and the wait can be annoying. They are in a mall setting and most times they only have one person taking orders and one person making orders. It's crazy how they run around making sandwiches and filling drinks to try to get everything out in an appropriate amount of time and the lines are always long because of no staff. They used to have alot more staff but since covid they are on bare bones. It's a shame because their fast service has suffered. And they...