Subway — Restaurant in Grand Lake Road

My name is Doris Ferrari, I come here for my vacation to visit my parents in law. Today we was with my mother in law, for a supper at the Subway, after a great day to shopping, but the guy the name Vincent ruined our nice day. He start be very rude, throw the food to the bread and in one moment my mother in law asked me: what kind of sandwich sectioned?, this was a few seconds, and this guy so rude put a face very angry. My mother in law very sad, she goes to the next restaurant, because she saw the rude attitude from this guy Vincent. I continued asking for my sandwich and this guy doesn't seem to understand the English because very ignorant ask me what do you say, he so mean try me feel bad, or something, I try explained this situation, nothing compare if you see the terrible attitude, from Vincent, he throw the food, face complete angry and so ignorant. What? if he does like this job, is not our business, if you work at the restaurant you never try be rude with your customer. I will never come back to this Subway if I see this guy. Was a awful day. Thanks Vincent. This happened September 12, 2015, 5pm. 800 Grand Lake...

I wish I had read the reviews before ordering. The lady forgot to add sauces and cheese, upon complaining, she was advising me not to place order online and rather I should go in person!??? She kept repeating herself. And later she added salt, pepper, cheese to leftover sub. Also, provided me a small box of sauce. She was rude and was all set to fight with arguments even though I was polite throughout the conversation. Is this a kinda of customer support Subway is providing? My order #CC6B158E-6D if that helps the manager or the owner to work on...

We ordered a vegetarian sub through the app and we went there to pick it up. The attendant named Karak told us that it is grilled on the same grill as the Non Vegetarian subs. So we asked him that can he make another one and not grill it this time, he was so extremely rude. Ofcourse he didn’t make another one but then said, ‘it is my fault I told him about the grill, I should’ve kept my mouth shut and let him have it’.

Of course the manager was not there to support.

It’s horrible to see that they think it is okay to be rude to someone...