Booster Juice — Restaurant in Grande Prairie

First time leaving a negative review, but I feel it’s necessary. I’ve visited this location twice now, and both times the service was very disappointing. I went in yesterday and was helped by a girl dressed in black — possibly a supervisor. She didn’t greet us properly, didn’t smile, and just gave off an overall negative attitude.

We asked for a juice that she said she couldn’t make because the juicer hadn't been washed. When I discussed with my friend in our own language that I didn’t want the alternative she was offering, her behavior suddenly changed. She started tapping aggressively on her tablet while taking the order and said, “Okay, I’ll just do it,” in a very irritated tone.

There was no warmth, no customer care, and the whole experience felt very uncomfortable. It made me wonder — was her attitude because we were Indian? I hope not, but the whole experience left us feeling unwelcome.

We then went to another Booster Juice near our college later that day. Unfortunately, we ordered two juices and only received one. We were so drained by the earlier experience, we just left.

I truly hope the staff at both locations can work on improving their service. I also work in customer service, and for me, the customer always comes first — even before my own emotions. It really makes...

Very Disappointed - Poor Service and Half-Filled Drink

I had a really frustrating experience at Booster Juice on July 19, 2025. I went in at 3:00 PM and only got my drink at 3:17 PM — a full 17 minutes of waiting with barely any customers ahead. There were only three people behind me, and even they left without ordering because of the insane delay.

Now let’s talk about the juice — it was barely even filled! As you can see in the photos (not even opened yet), the cup was half full with juice and the rest ice. When I politely asked the staff to refill it properly, she rudely said, “Call my boss, we can’t fill anymore.” This is unacceptable for a premium juice place like Booster Juice.

I didn’t expect to pay full price for half a drink, full of ice, and terrible customer service. Really disappointed and won’t be...

Unfortunately, I don't know who to leave feedback for so i'm gonna leave a review here. The service was terrible and my drink was awful. The guy working was decent but the young brunette working never smiled once and was busy banging dishes around. I asked nicely if they could make my drink extra thick and hen she banged around and threw it up on the counter and walked away. It was so runny like juice. I made a mention about it not being thick and she just ignored me so I left it and walked away. I saw them both laughing as I got into my vehicle. Never going back there again. If that girl ever represented my business that way, she would be...