Harvey's — Restaurant in Grande Prairie

Two of the employees were rude especially the woman with eyeglasses. I’m not sure if she’s the owner, but the way she acted, you’d think she was. 😆 It was our first time eating at Harvey’s, and we honestly didn’t know what to order. She handed us a menu paper with some promos, but the way she gave it and the attitude that came with it made it seem like we had just interrupted her nap. Her tone and expression made us feel stupid for not knowing the menu.

At one point, I said the wrong order, and she told me it was $9.49 or something like that. I just said yes to everything she suggested because she made me feel so uncomfortable like she thought we were idiots. If she’s not the owner, she really needs to stop acting like she is.

I honestly don’t know how to describe her nicely, because all I noticed was her rudeness. Maybe she was tired, but that’s not an excuse to make customers feel unwelcome or like they’re bothering you. If she’s a manager, she definitely needs a refresher on how to communicate and treat customers properly.

And just to be clear, there wasn’t even a line when we arrived we were the only customers at that time. We weren’t holding anyone up; we were just trying to decide what to order.

On the bright side, the other employee the one with braces was very nice! We even thanked her for being so polite and friendly. I also work in fast food, and no matter how tired I am, I would never treat my customers the way that woman did.

Please owner make her understand her job. You can reach me if you want more information to describe her. It was...

Dont believe the fake 5 star reviews! Went to harveys for the first time today, I wasnt expecting much cuz I had heard the food wasnt that great, but it was right there and I was pretty hungry, I should of just stayed hungry... Far and away the worst chicken burger I've ever had. Literally couldnt even finish it. Had about 2 or 3 bites and spit out the last one, The bun tastes like uncooked dough and the mayo tastes like straight canola oil, the chicken was not great either. It's a good thing the fries were somewhat alright so I atleast got something out of it. Needless to say I'll not be returning to a Harvey's ever again. Gave them 20 bucks to hand me a bag of hot garbage. No complaints against the staff at all. But the food that harveys corporate thinks is acceptable to serve the public is appalling. Clearly the people pulling the strings are completely out of touch...

The only location left in Grande Prairie, near eastlink. The quality has diminished substantially over the last year. Harvey's is one of the last locations where they still have real chicken breast burgers. Though they no longer use real cheese and the mess the order up EVERY SINGLE TIME. It's a shame because Harvey's was my favorite fast food place. Also, the server rolled her eyes when I politely asked her to repeat my total and then did not give me my reciept. I paid cash and have no idea if she ripped me off.

Edited to add, I bought a kids meal and an adult meal and it cost $30. (July 29th 2025) Too expensive for my blood. No longer a Harveys customer...