Pizza Hut — Restaurant in Grande Prairie

Placed an order for future delivery, between 530-545. Driver showed up with pizza at 508. Sent him away and called store, explained that I would prefer to have fresh, hot pizza closer to the time I asked for, and needed the order remade. Manager argued, monologued, and lied that the pizza wasn't made too early and was appropriately cooked before yielding and saying she would remake and send another order. We waited patiently, and the very same pizza accompanied by the exact same receipt showed back up, still undercooked. Called manager back who would have sworn on thier mothers life that was fresh pizza except the pizza showed all the signs of a very long sit in a closed pizza box under a heat lamp. Called her out on the obvious lie about remade pizza and said I was no longer interested in dealing with them for our supper needs. Manager calls back twice to argue with me about the pizza and to offer a piss poor credit to a place we won't care to visit. Absolutely tone deaf and terrible compared to our previous visits. We will...

Ordered from this place a few times was always amazing untill I ordered from them tonight, ordered the triple stacker box online to get delivered was told it was a 100 minute wait but it took longer than that to get here, finally got to open it and the pizza was terrible, uncooked, the doe was bad, the bread sticks were burnt with no seasoning on them and the wings were very small with barley any sauce on them. So I called to get refund or another box and they were very rude on the phone but did send me another box. Was pretty happy that they atleast were a bit understanding enough to send another order with no cost. The box then got to my house and I opened it up to the same thing. It was all around terrible only thing good about it...

I Pre ordered my dinner this afternoon so we would have dinner on time. Picked the 5:30-5:45 slot. Our pizza arrived finally at 6:25 nice and soggy from sweating in the box for so long. Then to top it all off the wings sucked, the barbecue wings had no sauce on more then half of them and let’s not even talk about the salt & pepper ones they went straight into the garbage. I did call the location to find out what the hold up was and the excuse was it’s Friday. Thanks tips that’s why I pre ordered my food hours before. Awesome customer service folks!!! Just in case you don’t get my sarcasm do...