Starbucks — Restaurant in Grande Prairie

So... I understand people have a bad day.. and it’s really unfortunate the girl who served me today (pink hair) made my experience at this Starbucks horrible. I haven’t been to this location and I will never be back. As a loyal customer to Starbucks... I have my favourite drink that I religiously order for the past year... I like a shaken espresso with an extra shot of espresso, vanilla syrup to sub the classic and Oat milk with light ice. I prefer extra milk not ice... I understand I may be charged for milk... that’s fine. What’s not fine is being yelled at, have a drive thru door slammed on me, given a drink 3/4 full, having two girls raise their voice, insult me and give me attitude. “You say you order this all the time well maybe order it right” I’m sorry the way I order my drink isn’t up to your expectations but you understood what I wanted.. it’s your job to make it and not be rude. Service industry isn’t for everyone .. it’s not hard to click a button on a computer to charge for milk....

My orders from this store are always wrong. THE last time I was there and when I asked why my drink was the wrong size she said "well I heard you say Grande" and then she just turned away, and waited for me to drive off. After I left I found out that the other drink I ordered was wrong as well. They don't care how things are at all. Ive even phoned several different times, to let them know. I dont want any thing in return, i just want what Im asking for, and for people to care. They don't put sleeves on there cups any more, and never offer napkins when I've ordered food. I really hope someone at Starbucks reads this and does something about This, but I'm not hopeful at all anymore. They seam like it's an "Oh...

I am absolutely appalled, I was having issues applying for weeks & they have since hired all the staff that they need. I have reached out many times & I was told that a manager would call me many times & one was suppose to call me yesterday & she didn’t so I called her today & she was very short with me & said oh I am very busy bud & just hung up. I believe her name was Hunter & she didn’t even really give me the time of day when I’ve been waiting weeks for some sort of contact. This is unbelievably professional. I will not support this Starbucks...