Mr.Sub — Restaurant in Grey Highlands

Well after several attempts at revisiting this location to offer a chance at redemption, I am disappointed to say that it is useless. Every time I come to this location I am met with rude staff who seem to hate their job. I am treated as a nuisance. Heaven forbid I ask for "a little more" of something, it's as if I am being punished as the employee proceeds to roll their eyes and drown the sandwich. My most recent experience this week cost me $39 and the subs were a mess when we opened them. I took pictures if anyone from management cares to see. Even though I ordered 4 different subs, the employee still thought she could stretch out the near empty lettuce and tomato bins. When she put 3 small tomato slices on a 12" and I requested more she proceeded to roll her eyes and said "well it only comes with 4". Then she sighed and stomped to the fridge for refills. I ordered a large grilled chicken wrap and when she only put one serving of chicken in, I asked if it doesn't get 2 as the small gets one (I order this frequently, from this and other locations). She stopped what she was doing, placed her hands on the counter and said "that's only if you pay extra". Since the cost of a large compared to a small was already a few dollars more, I was very confused and asked for clarification. She ended up putting another serving and I saw no extra charge on my bill. The rest of the interaction followed the same tone. Having worked in the food service industry for over 15 years, I am always polite, patient and understanding. I expect the same respect from the employees of a business that is taking my money for a service. I have found several other complaints about this location of a very similar nature dating back 6 or 7 months and clearly nothing has changed, so hopefully I haven't just wasted my time...

Clean for a gas station subway, however don't leave your car at the gas pump as you will be there for 15-20 minutes for two sandwiches. I purchased a Ham sub and a chicken slovaki. The Ham sub was delicious and came with 7 slices of ham for aprox. $8, however the chicken slovaki shows in picture 8+ pieces of chicken but the woman working they told me I only receive 6 which barely covered the sub with almost a half inch gap between each little piece, now for a sub for $12 I expect more then that and I had to pay for extra meat. Very disappointed, no upselling offered did offer me drink or sandwich or if I wanted a kids combo or just regular for the sub I got my children. She seems to not care about service, speed or quality care. I will unfortunately...

Update So I contacted Mr Sub both by the contact portion of the website as well as via Facebook. The repeated response I got was "Hi Adam, we apologize for the delay in addressing your concerns. We have followed up with the team. Thanks!" nothing actually done. So neither the location cares about it and nor does the company.

Have attempted to go to this location on multiple occasions. Every single time it's hours show it should be open and the Mr Sub is closed, or has a sign up saying they aren't serving subs. Unreliable...