Shoeless Joe's Sports Grill — Restaurant in Hamilton

Went to this location this evening with a group of 5 to enjoy the patio with some beverages and food. We were greeted by 2 gentlemen at the front door who were more than accommodating by finding seating for us, even though we made no prior reservations. After being seated, we noticed the tables for us has not been wiped down but we understood due to our last minute arrival.

After roughly 10-15 minutes of browsing the online menu and finalizing our decisions thoroughly, we were still waiting for a waiter or waitress to so much as introduce themselves to us, let alone take our orders or even bring us water. During this time, a group of 5 gentlemen were seated directly in front of us and had not only placed orders for drinks, but received them and had placed orders for food in this time. We continued to wait patiently with several attempts to acknowledge waitresses so they would notice us due to the fact that we were no longer even looking at our phones at this point and sitting at a dirty table with no drinks. Our friend decided after about 20 minutes to approach the bar himself and let them know we were still waiting to place an order or have someone come by. Another gentlemen came shortly after and took our order for beverages. After about 5 minutes these were brought to us. Still hungry, we continued to still wait for a waitress to arrive after we noticed them looking directly at us after sending the gentleman to our table. Another family sat to our left in this time and had their drinks brought to them and their orders taken. After 40 minutes, we decided that there must have been no interest in our presence on the patio and decided to take our business elsewhere. This is 100% the worst service myself and group had ever experienced at a restaurant/bar. We were all planning on ordering drinks, appetizers, and meals which totalled, would have easily benefitted the establishment and the waitress who would have shown any interest in serving us.

My thanks to the gentlemen who initially greeted us at the front, once again, for finding placement for us under short notice and paying mind to our disappointment as we left the patio and let them know that we were leaving. The worst experience I have had eating anywhere for sure, and definitely not looking to see if that can be changed...

Dropped in tonight for the first time in over a year. I have to say I enjoyed myself from the moment I walked in.

I was greeted by a very enthusiastic and more importantly very educated young man who asked for my name and phone number for purposes of contact tracing. He had also informed me to scan a QR code to obtain their menu on my phone. (Which helped a great deal as I ordered multiple times throughout my stay)

Music was at an appropriate level, as well as changed at 10pm for the younger crowd that was pouring in, and all the games were on.

I was seated across the bar and near the kitchen so let’s just say I had the best seat in the house to scope out the place and how it runs. Throughout the night I witnessed the manager in expo, running food, speaking with guests, delegate to staff, manage the floor and front door, table check all the while having a smile on his face.- that’s how it’s done... I was impressed

Now my server, Jess. She was spot on. I sat down and ordered my drink which came promptly. I then advised her that I was a bit hungry and she asked app or main hungry? I said I’m pretty hungry... she asked how long I intended to stay? I told her I was in no rush to leave she then suggested I order in sequence. Brilliant! I did just that. I Ordered the quesadillas to start, an hour or so later I continued with the sliders and then just some fries to munch on all the while my drink never became empty. I must also mention that she was quite busy yet her service and attention never lacked. Thanks girl! It was an absolute pleasure being served by you!

PS- the bathrooms were very clean!

A+ shoeless! Definitely be back!!

Thanks for a stellar...

Not gonna lie came out for a last minute thoughtless 2 year anniveue9rnfifheoebdi, whatever, came to eat something to celebrate 2 years of some kind of Chinese torture experiment, aka relatio 🤢 relati 🤢 my fries almost made a second appearance there, and the intended place of unnecessary torture disguised as frankly a celebration of life had no, I mean it, no internet to cash patrons out and as there is literally no other way in the world to perform such audacious wwwworrrkkkk, counting like with fingers minus toes, as you will soon learn the reason for absolutely no to anything more than 8 fingers and 2 thumbs, we crossed the street and landed at what was balls to the wall described as Shoeless Joe's because ironically no shoes no service, snicker, snicker and frantically yelling out "but my name is Joe!?" did not mean anything 😕 still needed shoe's ON both feet, and the rest is history. Had fries and a diet coke uncomfortable as all h e double hockey sticks with my shoes on and riddled with anxiety because what if they learn their internet is down too and can't count past 8 fingers, 2 thumbs and ZERO toes as no shoes no service, stay with me friends, ? Thankfully the actual epitome of an ideal patron was seated next to me and had 3 fingers left if I needed them and the internet was pulling a double thanks to the "internet" calling in sick on a Saturday night, across the street. I came, I crossed the street to the second choice by default, I saw, I eated 9 fries 😉 I left and the first thing I did was take off my shoes in the parking lot. Great spot to kick it with your fav peeps. Good food. Great service....