We moved to Lake Country a year ago and have been frequenting this establishment ever since. We've never had any issues with anything ever. The manager is the nicest guy, and the staff works hard. The store is always neat, tidy, and clean, with everything organized. Recently, we tried one of the new churro-dipped cones and were impressed. We thought they would be just as great in the dilly bars, so I went in yesterday and asked to speak to the manager. I requested if he could make me a few churro-dipped dilly bars, to which he replied that he could totally do it. He even asked when I wanted them. I said the next day would be perfect. When I went to pick them up today, he told me he made them after 11pm yesterday when they closed. I couldn't thank him enough for his kindness in staying late and doing this for me. Thank you so much. I highly recommend this...
Read moreSaw a deal on line for a $6 meal deal. Burger. drink, fries and sundae. Drove drown and ordered it when I got to the window to pay it as 2 cheese burgers. I told the gentleman I had ordered the $6 meal deal. He tells me it's $8. I said on line it says $6. He says it's $8 all over. He says show me. I have a flip phone so I head home and print it off the website and take it back to show him. When he sees it his comment was must be old look a the cost of another item. I said it's on your website now. He says it's $8 dollars. I just showed him and he is calling me a liar. I told him I would not be back and his response was "good have a nice day" I did not swear at him or yell but was poed and I will not be back to that establishment again. i don't want a free burger or anything but teach your employees some manners. Too bad I can't give...
Read moreUpon getting our dipped cone and two blizzards, all three ice creams were dripping so bad they melting all over my leg and onto my seat and my phone!!!! NOT AT ALL IMPRESSED!! They were Not previously tipped upside down as usual, otherwise they would’ve fallen out of the trays, due to being so melted.. it was awful!! How can you feel good about serving such horrible quality?? On a hot day I can see this and after maybe 5 mins in my vehicle but this unacceptable!! I ended up having to throw my ice cream cone out as it was dripping excessively! I couldn’t eat it quick enough, what a disappointment!! After sitting in the drive-through for over 10 minutes only to receive poor quality and no previous explanation!!...
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