Tim Hortons — Restaurant in Longueuil

I absolutely love Tim Hortons! Their coffee has become an essential part of my morning routine—I can’t imagine starting my day without stopping by. Given the choice, I’d pick Tim Hortons over Starbucks or any other coffee chain without hesitation. However, one major issue keeps bothering me: mobile orders. This review is not about any particular Tim Hortons franchise. More often than not, I end up waiting longer than customers who place their orders at the counter, even if I ordered well in advance. In many cases, the staff don’t even seem aware of my mobile order until I go up and ask about it—only then do they start preparing it. For comparison, McDonald’s handles mobile orders much more efficiently, processing them in sequence without delays. This is something Tim Hortons really needs to improve, as it defeats the purpose of ordering ahead if I still have to wait longer or remind them about my order. I truly hope they address...

Seriously! Prices go up, quality goes down, that’s a great business structure! I come here 2-3 times a week, same time, same order 22$ 2-3 times a week lost! They just lost a good customer! How hard is it to make a damn BLT? For the past few months my club Tim is never the same, no mayo or too much, salade has to be removed always not clean or going bad, tomatoes old and not fresh, bacon thrown on one side. This morning they have me wait on the side for my order!? Was late for work! From now on going to Starbucks! At least there quality...

I buy coffee from Tim Hortons every single day. Multiple times a day.

I ask for a SMALL BLACK COFFEE in a MEDIUM cup.: In order to put my milk and sugar (Because for some reason it's rocket science for them to figure out how to put in milk and sugar)

The girl tells me she's going to charge me. And even the manager tells me he's not going to give me a cup.

Been going to Tim Hortons for over 20 years. Ordering the same thing.

It's...