May Garden Chinese Restaurant Sackville — Restaurant in Lower Sackville

I love Chinese food, the food was great at this restaurant, great portions. However, even though the place was not very busy the waitress never came around to anybody at the tables to ask patrons about how is everything? or if the patrons wanted more water or whatever beverage they were drinking. I was served water once and that was when I sat down. However I can say that the waitress did ask a older male patron whom was sitting in a corner reading a novel if he wanted more coffee? he must have been a regular as she called him by his first name but she never asked any other patrons. I did Not tip her, because I feel that if a waitress/waiter went out of their way to ask patrons how their food was, or offered drinks or even at least make patrons feel welcomed then they deserve a tip, and well I base my judgement and whether or not I will tip or even come back to the Restaurant or not, is on over all service. Food can be good but service can be poor, well I...

I’ve been going here probably 2-3 times a week for many years but i decided to stop. I’m tired of being put on hold and forgotten about or not being given everything I paid for and finding out when I get home. I like my meals a certain way and when something is missing I don’t enjoy it I pay money to get food I enjoy but when you call and there answer is to come back and get it ,a 20 min drive each way causing my food to get cold plus the extra gas money it cost and time to go back down. Wont deliver it , so their answe is to give me a store credit for the item I basically paid for already. What about my ruined meal Has happened more then once They all know me by name I don’t call and complain looking for extras or anything but if you screw up and ruin my meal make it right. Don’t just offer the customer what they have paid for the next time you come in. You just lost a...

Wow has this place gone downhill. Or maybe they had a bad night. I used to eat here all the time when they were located on Beaver Bank Rd and always remember it being so good. We were in the area this evening so decided to try out the new location. Service was polite but they forgot to bring a few things to the table (salt, pepper and soy sauce). We had to ask for utensils because they forgot those too. When the food came, it looked so good but I was surprised to find that looks were deceiving. The Chicken Almond Soo Guy had no almonds and the chicken was very chewy and hard to bite through. Same for the egg rolls. They definitely tasted and felt like they were pre-cooked and just re-heated. Just awful. The rice was ok but it too seemed a little cold. I don't know if I...