Bagel Nash — Restaurant in Markham

Management needs to re-train employees. For example, today, I went to the Bagel Nash on Bayview Avenue and ordered 25 dollars of bread and food. After the transaction, I asked for a plastic bag. The clerk looked at me and asked me for 5 cents for a plastic bag. I would have requested a plastic bag if she had asked me before totaling my purchase and having me pay. I did not have any cash on me, so I had to leave the store and carry five items out the door with no bag. The absolute idiotic behavior of trying to charge a customer 5 cents for a plastic bag has lost my business. I won't return to this bakery again as they have no concern for their customers. Shame on management and employees.

Wow!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! After reading the reply from management I was shocked!!!! First of all, I provided all facts accurately. Secondly, I did spend 25 dollars. Third I did not have any bag from Longos if I did I would not have needed a bag at all. I didn't use foul language and didn't swear at anyone. Not only have you lost a customer over a 5-cent bag but you then make up a story with complete lies. Management clearly has no respect for the customer or the truth. One thing we agree upon - I won't be back to this bakery. I now feel sorry for anyone who works for...

My family's been a regular customer here since 1998 back when this was the only location in Ontario. If you're looking for fresh bagels this is the place. It tastes great and is fairly priced. If you happen to be there at the right time you will see them being rolled off the conveyer belt freshly baked in small patches so they are always fresh even throughout the day! My favourite is the Montreal. You can buy them by the dozen, half dozen, or individually. Just pick them out yourself in the wire baskets. They also sell different kinds of spreads and toppings along the side. They'll even assemble one together for you and warm it up - very convenient if you just one or two for the road. Only reason for giving them 4stars rather than 5 is because back when they had just opened their second location up in Vaughan, the bagels suddenly changed. They weren't great tasting bagels anymore and it stayed that way for awhile. When I confronted them, Staff insisted everything is the same nothing changed. So, I'm not sure what happened. Anyway, so we stopped going there for some time. But now, I would like to update (and am I ever glad) that his place is back to pumping out its original delicious...

I had an incredibly disappointing experience at this Bagel Nash. The staff's behavior was downright unpleasant and unprofessional. Despite the fact that service dog certifications do not exist in Ontario, they demanded proof of certification for my service dog. I tried to educate them about the law and even showed them my doctor's note, which clearly established the legitimacy of my service dog. My intention was to help them differentiate between genuine service animals and fake ones in the future. However, their response was shockingly ignorant and insensitive. They still insisted that they didn't want a dog in their food establishment, completely disregarding my rights and needs. Feeling disrespected and frustrated, we had no choice but to leave and take our business elsewhere. It's disheartening to encounter such a lack of understanding and empathy in a supposedly customer-oriented business. I would strongly advise others to reconsider giving this establishment...