Kim Dinh — Restaurant in Markham

I have been supporting this local for 10+ years. I was shocked to be yelled at over the phone by the owner of the resturant.

Her daughters who work at the cashier offered e-transfer in the past as a method of payment. When I called, I ask politely, whether or not they still accept e-tranfer. The owner yelled at me and tried to lecture me by saying what will I do if there is no e-transfer option? How can I pay for food? What can I eat without e-transfer? She was impolite, angry and upset over the phone. Regardless the owner is having a day or not, I do not deserved to be yelled at. She assumed I have no other method of payment. I asked about e-transfer because that was offered to me at my last visit.

I am disappointed the way I was treated and vowed to never support this resturant ever again. My family overheard the conversation in the car since it was on bluetooth. They was very shocked and disgusted by the way the owner have yelled at me as well.

Good luck to your business Kim Dinh.

Update Jun 11th, 2023 - 1:14pm Thank you for your reply Kim Dinh. The issue is not about it wasn't explain to me properly. It was her attitude, choice of words and tone of voice. I'm called politely to place an order and ask about e-transfer. She got upset and said "All you know is e-transfer?" "What am I gonna do, if no e-transfer is available?" "Without e-transfer, you couldn't order food? Then what are you gonna to do?"

I'm literally shocked with her response. At first I didn't want to say anything. After the call, I called back to cancel my order because as a customer, I should not be treated in such manner!

I live literally few blocks away. If cash and credit card is preferred, I can go grab it. It is not an issue. Why being so rude to your local customer when they trying to support the local business. It makes no sense for me to spend money at the resturant and get...

the middle aged chinese lady (with her hair in a pony tail) who's always leisurely standing in the middle of the restaurant was super rude. I usually ask my family to eat at this place because the food isn't bad, but they don't really like it that much. Well, safe to say I won't be asking to eat here again.

There was a misunderstanding with the portion sizes when i was ordering on the phone, and when I asked about the small portion - over seven dollars for two medium sized, dry, insanely hard, mediocre tasting roti - the lady continued to argue with me to tell me why I was wrong, and that I was at fault for the misunderstanding.

I would have ordered another roti if she just suggested that i do. I would have spent another FOUR DOLLARS for some mediocre sidewalk chewing gum roti. Yet she couldn't help herself and was so excited to make sure I knew I was wrong.

Yeah sure, i guess it's my fault you didn't know how to explain basic portioning.

Next time just ask if the customer wants to order more. It's really not that hard.

I feel bad for the poor younger employee who was trying to de-escalate the situation and was trying to apologize. You did nothing wrong. I'm sorry you have to work with that miserable middle aged woman.

TLDR: Rude staff, insanely high prices for super small portions. Honestly super mediocre tasting considering...

Review from a Pho connaisseur: I was really looking forward to trying this local Pho restaurant, unfortunately I was left disappointed. Owners are Cantonese and not Vietnamese. Server didn't want to be there. Tv playing a random Netflix movie that might be inappropriate for children.

Ordered rare beef pho, lemongrass pork chop, and mango shrimp salad.

Pho: soup wasn't hot and on the bland side. The noodles are definitely of the dry variety and were very al dente. The rare beef was the positive in this dish - very tender and thinly sliced.

Lemongrass pork chop: average - could be a little bit more seasoned. My personal preference is for a little more char on the grill.

Mango shrimp salad: Fresh and lightly dressed, so not too sweet, which I appreciate. A good portion of mango, with 3 or 4 small shrimp sliced lengthwise and scattered throughout. A few more shrimp would have been a welcome addition for the price compared to a mango salad...