We had high hopes of getting good quality Italian delicacy when we went there. We always saw many people dining in when we passed around from the restaurant. We ordered two Pizzas, meatball, one cocktail, one mocktail, and garlic bread. Meatball came and we were happy with it. Tomato gravy was nice and spicy and we loved it, then came the mocktailâŚwhich was okay. Honor & Basil House Cocktail was just average and we couldnât tell the difference between the mocktail and cocktail. They were just lemony and tangy. SO small glass 2oz and in that they have to add ice making it watery. How much they are trying to save?? That portion of 2oz is shameless. We did not understand the âSmall Island Tea cocktail â then we realized with 2oz tiny glass, the long became small island tea cocktail. Drinks are shamelessly small and pricy and with the overload of ice, they are less than average in taste and doesnât even deserve to be ordered. But the garlic bread was a disaster. It was NOT bread, it was the Pizza crust without cheese oval shaped and a dash of garlic spread. What?? Who in the world gives dry pizza crust with burnt spots as garlic bread? Bread meaning the normal baked white bread slices. Savings for the restaurants at the cost of customerâs taste? Pizzas were baked well to the extent that the crust were all dry with black charred spots thatâs burnt taste was quite overpowering the actual pizza taste. We ordered Diavola Pizza, which we didnât know how to pronounce, and the server didnât know it too, which became a fun conversation with them and we enjoyed it. But then? The taste was just crust-crust that crushed our party mood. It looked good but the cheese was so less and tomato sauce was also not spread evenly till the outer crust making it a charred dry crust pizza for us. We were not happy with the taste. We said, âletâs order Margherita Pizza, what could go wrong with that?â But when the Pizza came, our 10yr old daughter yelled, âthis is the perfect example of how everything could go wrong with a Margarita Pizza!â We all laughed in agreement. Where was the cheese? Just burnt DRY crust with excess tomato sauce and four dumps of cheese. It wasnât juicy or flavorful. Overall, a below average pizza restaurant, with many people coming to order and take out, why? Coz there arenât any pizza restaurant nearby, and that is the advantage this restaurant has. Monopoly. People will eat anyway no matter what they serve. But if you want a fine dining with a hearty meal, this is not that place. We were totally disappointed! Hey owners, if you have years of pizza and drink making experience, then we have decades of italian eating experience not just in Victoria Hill, but in different countries including ItalyâŚ. Improve yourself and increase the portions for drinks. Itâs just food blasphemy that I see in this restaurant! This was our first and the last visit. If we have to drive a little extra, we will to get a better Italian...
   Read moreCan't say enough good things. Never knew this place existed (but isn't that like that where some of the best restaurants are - hard to find?!?!?). Started off with a selection of amazingly refreshing summer salads. Being 35C outside, a special watermelon one was whipped up = nice and light one but my favorite was the fennel (Sicilian) with oranges in a balsamic dressing - literally can eat this everyday. A huge antipasto platter greeted us as well. Everything was 10/10 for freshness, display and creativity. Next came some wings that had the perfect balance of sweet, tang and spiciness. Could have had a couple dozen of these alone! Can't be complete without organic pork meatballs. One of the best I ever had accompanied with a flatbread topped with cheese, EVOO and sundried tomatoes - perfect to slop up the meat ball's sauce. just falls apart...yummy. The owner and staff then continued the feast with the Burrata cheese salad. So fresh as if you picked everything minutes before.
Then the main roll out. PIZZA!
Tried the Diavola. That honey put it over the top. Never had it on a pizza but that's why this place rocks. Different but still rustic. Crusts were perfectly chewy, and light. Funguy came next. Very tasty mushroom option. Peparani also had a honey drizzle and elevated a typical peperoni pizza to one that has you wondering why would you have the regular ones anymore. It's that good!
We were already stuffed and needed to breathe. Didn't know dessert was coming out. 4 samplers of gelato and their tiramisu (must try). Oh boy. I had to try everything. The cherry ice cream was very good with bits of tart cherry pieces, the pistachio was the closest thing to the pure nut. Nothing to take away from the taste of true pistachio.
Food was beyond a 10. Dessert was a 10. Their bartender was an amazing guy blasting out creations for everyone and he was on point with "just put something together". The dude was a rockstar.
Most of all, the owner. Greeted us at the entrance and explained the dishes to us. He was hands on with making the pizzas. And get this....when the tiramisu came out, my wife and I were already too stuffed to eat the whole thing. We felt bad to waste it and asked if we can pack it. He said it would ruin it. Next thing we knew, 5 minutes later he brought out 2 to take home! Is that not customer service or what?
You MUST go here. Not try because you will be returning. It's a bit of a drive but we will be back! Thanks for a...
   Read moreIâve had take out here before, and it was delicious. So, I raved to my friends and decided to have dinner there. I had high expectations coming in for my second time based on quality and taste of the pizza; however, my experience was very disappointing.
Hereâs what happened, we ordered 4 pizzas, and sadly, we only got our dinner an 1 hour and 20 mins later. We had inquired about pizzas an hour after ordering only to be told that theyâve run out of dough. The long delay and lack of communication left a sour taste in my mouth. For a place that is considered high quality, this is unacceptable.
I used to be a server for many years, and what I wouldâve appreciated was some care and concern for us, be it letting us know about the food delays, offering drinks or an appetizer, or a discount on the meal. This would compensate our waiting time. At the end of the day, itâs not about the freebies, but having that care for us spending our time and money at this restaurant.
After paying the bill (even tipped), I offered these suggestions to the server so that no other patron would experience this. She apologized and offered to see if she could do anything for the inconvenience by speaking with the owner. When she returned, she apologized again saying the owner said itâs because they are short staffed and thereâs nothing they could do. I wouldâve appreciated if the owner took his own time to explain to us what had happened but it seemed he didnât care and it didnât bother him.
I donât review and rate places based on the food alone, but my entire experience from entering to exiting the restaurant. It sucks because the pizza is tasty but the whole experience...
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