Tsuki Japanese restaurant — Restaurant in Medicine Hat

I would really like to love Tsuki. There are not a lot of options in the city for sushi and I would wager that a lot of people here have not eaten much sushi outside of Medicine Hat. It seems that these two factors have come together to create a truly subpar sushi joint with a very misleading rating.

The sushi rice is not seasoned though the employees of the restaurant assured me it is just a less strong seasoning than another sushi restaurant in town. It is the most bland rice I have experienced in over a decade of avid sushi consumption. They informed me that they do not put salt in their rice, thought it is a traditional sushi rice ingredient (see sushi-meshi on wikipedia). The first time I went there I thought the rice maker messed up so I gave it another chance.

The second time was no better. Bland rice aside, I also ordered Agadashi Tofu to go and the "special sauce" it was meant to come with was missing. So I ended up returning my second, and now final, order from Tsuki and although I got my money back for the 2 items I did eat, I received only excuses...

I feel a bit conflicted writing this review as I really enjoyed my tasty dinner from Tsuki last year & decided to return this Summer when I was back in Medicine Hat for a few days. I biked up the hill from down town excited to enjoy another quality dinner but sadly when I arrived at the restaurant (roughly 40-45 minutes before closing time) I was refused seating & was told they were closed. I can understand appreciate wanting to close early on a slow night but 40-45 minutes early? Business must be really good I guess!? Lucky for me there was another Japanese restaurant just a stone's throw away who seated me & had my food served in less than 10 minutes which was equally delicious. As a fellow business owners the devil is always in the details. I wish the owners no ill will however I likely won't be back. If you wish to close that early please change your hours of operation as it's misleading to customers who show up 45 minutes early only to be turned away. That said the food...

My husband and I ordered Tsuki tonight for dinner. We've had sushi from here before and always been pretty good but tonight it really missed the ball. We ordered through Skip and have before in the past with no issues but tonight was way different. Prices are higher but that's every where right now. But for the price we paid, the portions were so small. The miso soup leaked in the bag, looked like the lid did not fit the container as both containers were warped. And the sushi was packed so tightly in one container and the salmon of the one roll stuck to the inside of the lid when we removed the lid from the container. Miso soup was hella salty, sushi was bland and tempura in the sushi was stale. Definitely a miss tonight and won't be ordering from here for a long time; especially when you're a restaurant that specializes in Japanese cuisine, you...