Disappointed with experience. Went to get bread after work an hour and a bit before closing and employee was not friendly or helpful in telling me what bread was what - all of the loaves had been piled onto one shelf or into a basket and all scones were mixed in a basket with no labels. They only suggested a loaf after I stood looking at the bread for a bit. I was hoping to get dessert, but the scones were mixed with icing buns and not distinguishable. There was still an hour and a bit until closing, so I didn't expect everything to be cleared away already. There was no acknowledgment from the staff about the disarray of the items.
Customer service used to be the best here, but I haven't seen it lately. It is not the first time I've had a negative experience at this store in the last 6 months. I would suggest Bear Country Bakery just down the street for bread or...
Read moreWe love our sourdough from Cobs and often pickup a few treats while were there. The reason I'm writing this review though is because they went above and beyond for another local family during this winter's snow storm. I saw on a local Mom Group that a woman whose son has Autism was unable to get to Cobs for the ONLY food item that he will eat - Ham and Cheese Buns. Having a son on the spectrum, this really touched my heart. Together the employee at Cobs and I were able to get this little boy his Ham and Cheese Buns so he could have a full belly during the snow storm. Kudos to Cobs for going above and beyond for one of their regular customers. I also appreciate how much Cobs gives back to our community locally. Will be a...
Read moreDid this establishment get new owners or management? It has gone exponentially downhill. I thought maybe it was because of the pandemic, or just my luck, but it seems as if it's out of sheer laziness. After 3 (consecutive) times of not having just regular sliced white bread, it begs me to question whether it is worth coming back. On two separate occasions when asked about a particular product, they always brushed it off with a, "Meh, haven't gotten around to it, maybe in the afternoon..." I will drive to Abbotsford if I have to, but I'll just be really, really disappointed if this is how all Cobs locations are going to be. Which is a shame, I used to love...
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