Taam Cuisine — Restaurant in Mississauga

The food here is excellent. Really happy with the dishes we ordered. We ordered the noodles with beef, the stir fried lamb, milk tea ("Couple" size), and 3 lamb skewers.

The lamb was mostly tender. We had a couple pieces that were more fatty or tough, so either the cut was different, or it wasn't marinated as long. Either way, I'm okay with this because it attests to a made-from-scratch kind of place, which I'm happy about. The milk tea wasn't too sweet, had a delicate flavour, and remained piping hot throughout dinner.

Unfortunately the excellent food was overshadowed in this case by the service, which wasn't rude... In fact, the staff are actually quite nice, but communication wasn't handled particularly well.

To start, we found a staple in our food (the reason for the 3 star food rating. Probably close to a 5 without it). Our server, a young gentleman (apologies, as I didn't get his name), was very apologetic and took the staple to the kitchen right away to have a conversation with them. He came back, assured us it wouldn't happen again, and let us know the manager said they would give us 20% off our bill (this barely covered the cost of the dish that had the staple in it). They also gave us a complimentary dessert. We hadn't asked for anything at this point, so I said thank you and was very appreciative to the gentleman for being nice, apologetic, and taking proactive steps to rectify a potentially bad situation. The staple in the food was teachable moment #1.

Moment 2: The front of house said we would only get 10% off. That's "what the manager said". First the manager tells the server 20% off, but then front of house said they said 10%. We were then told that the POS (point of sale) would only allow for 10% discount, but we would be given a 20% discount if we paid with cash. That's a load of bull, but I just said I understand, but didn't have cash (I didn't have $100 on me). I asked if we could take an item off the bill that would be the equivalent of 20%, but no. Can't do that either. At no point did a manager approach us, talk to us, or leave the back area. Couldn't tell you what they look like, their name, or anything.

Teachable moment 3: I mentioned I wasn't going to leave a bad review, but I did want to explain what kind of feeling we were being left with. As I'm explaining what I thought could be improved from the experience, I keep getting interrupted with "Computer can only do this" or "Manager said this", and eventually told "Okay we can do 15%". Hits a button. Applies the discount. I said thank you very much for the offer, and for trying to rectify the situation, because again, I just wanted to make sense of the situation. Without listening for more than 10 seconds to what I wanted to say, said "Okay 20%". Hit a button. Applies the discount. "Sorry, I can only give 10%, unless someone argues for it. Something something manager's rule something something, save money something something". WHY do I have to fight for it? I never raised my voice, I was appreciative of the effort, and made sure to let them know I wasn't mad. I just wanted to explain how I felt... like 45 seconds of talking, that's it. Unfortunately wasn't listened to. Interrupted, with a smile on their face.

From the staple in the food, to the miscommunication for discounts, to the being lied to at the register, and for the lack of accountability... I cannot in good conscious recommend this restaurant to family and friends, which is a shame because we went based on a recommendation from someone. All we needed was a straight answer, and a unified effort to right a wrong, but they just kept digging a hole for themselves each step of the way.

Thank you to the two servers we had. The young gentleman and the young lady were very pleasant, polite, and are excellent servers. To the Ghost Manager, and the Front of House person, thank you for your efforts. I wish you nothing but the best for...

Immediately upon walking in you are greeted with a warm and cozy traditional interior and a very pleasant aroma of delicious food.

We ordered 2 of the main courses; the couple-sized Chicken Stew (大盘鸡) which comes with potatoes, vegetables, and wide noodles (mildly spicy), and we also got the Pilov with Lamb Shank (新疆特色手抓饭) which comes with fried rice topped with carrot, raisins, and scallions.

The couple-sized Chicken Stew on its own was more than enough food for 2 people. We had tons of leftovers to bring home after dinner and ate it later that night. For drinks, we ordered the couple-sized Sweet Homemade Milk Tea (新疆自制奶茶). The milk tea is served warm and has a very pleasant taste to it. What made the tea extra interesting was the fact that it's served in a bowl which I think made it even more delicious.

For dessert, we ordered the Homemade Yogurt (自制酸奶). It has a nice sweetness to it and although an acquired taste, the sesame seeds added a complimentary taste to the sweetness of the yogurt and raisins.

On top of already having absolutely amazing food and drinks, the staff at Taam Cuisine are also extremely friendly and made us feel at home during our visit. We will definitely be coming back and I recommend this restaurant to anyone looking to try...

This place is very cute and decor is 10/10! However the food just doesn't cut it. I've been to a few uyghur restaurants in the gta and the flavour at this one just doesn't compare. More importantly though, the food is not served fresh or made to order... it's clearly pre- made and just reheated in a microwave or something before bringing it out. It's such a disappointment. I ordered the pilav with lamb and had to send it back as it was barely heated. I also ordered the chicken noodle dish (its called the big chicken plate or something on the menu): it was probably made the day before and reserved as the chicken and potatoes in the dish were of a reheated quality (you could tell my the colour of the meat and potatoes. I also had the lamb buns which were very nice but just not warm. Aside from the fact that nothing was fresh, the food portions were small considering the price point. Also there really isn't any service..I had to go up to place an order and also had to go up to all her to reheat the lamb pilav. The server never came back after dropping the food off. All in all, it deserves some points for being cute but if you are a real foodie, you can probs...