Edo Japan — Restaurant in Nanaimo

3 weeks ago, I went to this EDO. This being the first time in 10 years I've bee to an EDO, I was a little shocked with the price difference but that is expected. I was shocked at the level of service provided, to me, EDO is just a great takeout place. However I chose to sit down that time inside and I was waiting for my food to be called out and to pick it up and bring it back to my table, when all of a sudden it was delivered to my table as if a full service restaurant. I was very happy with the old style of the take out theme but I was pleasantly surprised with this experience.

Today I came back on a whim and I was offered a cup of water while I ate as I didnt order one with my food. I couldn't afford the drink and I never asked for one. I really appreciate this level of service. This is a place I will recommend, not that doing so will have a great impact but to ensure I'm doing my part after recieving such top...

*update- still a great fast food place. I stopped using SkipThe Dishes, too pricey, they even added a service fee for picking up. So I just go in to Edo, order and wait and skip the app. 😌

First time ordering from here and not disappointed. When I first opened up the takeout box, it looked plain, and I wondered if the taste buds would think the same. I was pleasantly surprised! To me, presentation is everything. I ordered through SkipThe Dishes and got my order in half an hour all the way to Cassidy. Not bad! We ordered bento boxes, which came with teriyaki chicken over noodles and vegetables, and you had choices of two sides. I chose tempura shrimp and sushi...mmm mmm good 😋 I definitely recommend this place! PS: I took away a star for presentation, maybe it is presented better dining in.

*I added a picture of the Shrimp udon soup, so so good! Looked good! Changed to a 5 star, definitely...

The following review is my personal opinion.

I'm rather disappointed with this restaurant. I had never eaten at Edo Japan before and so assumed this was a proper restaurant, not a fast-food chain.

I found the setting to be very loud, stressful, and overwhelming. (True, it was very clean in the restaurant, but this didn't help my anxiety.) I found the decor to be rather unpleasant, especially the ignorant, Orientalist corporate posters.

The menu was confusing: In most fast-food restaurants, "meal" denotes "a full order," but here "meal" turned out to mean a lesser order of a bowl, so I didn't end up getting the bento box that I actually wanted; the teriyaki chicken bowl that I did get was pretty lacklustre. For $20, I expected somewhat better food.

I don't really see any reason why I would ever eat here (or any other Edo Japan location) ever again. As a result, I don't recommend this...