Greco Pizza — Restaurant in New Brunswick

I gave this location a 3, only because my previous experience with this location have been really good, except this time... extremely disappointed with the delivery driver. I travel to the Edmundston area frequently and Greco is my go to place for food when I arrive late at the hotel. Usually the food is very good and very fast delivery but tonight was everything but. I ordered by phone for delivery to the Quality Inn at 6:40 PM, one full donair sub and half cheese burger sub. The time stamp on the receipt was 6:54PM but my food only arrived at 7:45PM, almost an entire hour later. Yes, the food was cold but more disturbing and irritating was that when I went to pay with my debit card, the driver held out the handheld debit machine and asked me to tap, he wouldn't hand it over because he said it was no contact and I never had a reason to doubt, but unbeknown he added an automatic 5% tip, didn't say, and didn't deserve it, but he added it. My fault, all on me, I should have checked, but fool me once.... crooks like that,... won't fool me twice. Like I said, if it wasn't for my previous good experience at this location, they would have gotten a one. This is all on the delivery driver. Beware and check everything before you pay or send it back if they won't let you verify. This is one of Greco's very good locations in Atlantic Canada, don't let crooked delivery drivers ruin...

I was passing through and staying in a hotel. My girlfriend and I ordered for pickup on Friday night, the two donairs and a medium pizza deal. Wait time was fine, it was "ready" when we got there.

The pizza was so grossly doughy that it was completely inedible. Neither of us finished our initial slices and had to put the pizza in the oven the next morning just to make the thing edible.

The donairs managed to be super soggy and disgusting, the cheese hardly melted but just in a lump on the meat. My girlfriend couldn't eat hers at all and I ate just the meat to actually go to sleep on a semi-full stomach.

We drove all of Saturday to our destination and on Sunday we figured we'd wait until a business day to bring up the issue. Initially I called 11:30 am and was asked to call later since it was lunch rush, I obliged.

Calling back later I was pretty shocked to be told I couldn't be helped because I didn't call the night it happened! I got the pizza home and started eating at almost 11pm. With leaving early the next morning to drive, why on earth would I have called that night? I don't operate on the same hours as the store so my complaints are invalid?

Very very poor food and very poor customer service to match. I JUST moved to the Maritimes and I certainly will...

GRECO PIZZA/DONAIR I ordered a few items off the 'Online Deal' menu for Take-out. My order was ready in about 20 minutes, and it included a 5$ donair Flipwich, a Half-Sub Buffalo Chicken, and some sides with a small order of Cin-ful bites. It was enough for 2 and cost around $35. The quality of the food has gone down greatly from when this was a decent franchise. Now, everything on the menu is made for a speedy cook/warm-up. I don't even order their pizza anymore. It's the worst pizza in town now. Stay away from their pizza!!! Maybe I've eaten too much Greco in my lifetime. It just doesn't get me excited. The location they're in is a food court that shares space with 2 other restaurants. It was relatively clean. The bathrooms are always a bit of a mess. You can dine-in, take-out, or have your order delivered (proprietary). For this location, they have a variety of menus you can order from. In the same location, they have a Cap'N Sub and a Fish 'N Chips joint. There's something for everyone. Just don't expect a better quality meal than you get at any other...