Taco Bell — Restaurant in Ontario

Not sure what's up with all the 1-Star Reviews but this is quite a nice Taco Bell.

Compared to other locations I've been to they had a very nice balance of fillings, and didn't skimp on anything. The atmosphere inside was pretty chill and seemed like a nice place to hang out.

While you can tell it's only been open a week or so, and the staff is still getting used to things, as someone who's worked at new businesses before I can say this is pretty normal and not really avoidable? And while I was there no one was "rude" or "arrogant" like some other reviews have said, not to say that didn't happen to other people but just to say that everyone seemed pretty normal when I was there at least.

There was one snag, we ordered a Bean Gordita but got a Beef Gordita, but when we let them know they replaced it with what we'd wanted, and even added on some cinnamon twists for free, which was very much appreciated!

Seems like a normal, or even above average Taco Bell to me, I'm sure I'll be back...

This is not the first occurrence. We ordered a small order at the drive thru (twice now) and have been asked to pull to the front and they will take our order to us. 10 mins later, walked inside to see where our order was and seen two of the female employees doing what they did last time which is just stand there and talk. Once asked where our order was they say oh yeah we are working on it , then starts making it quickly. Another time as we ate inside we witnessed this happening to another customer, he stated he was waiting outside for 20 mins and they were just there once again talking to eachother rather than making the order. The only upside about this , is there is always the young gentlemen cleaning the dining area and comes to the customer and apologizes for the issue, even though he had nothing...

Went throught the drive through at 8:30pm. They ask me to park to wait for food. There was one other car waiting for their drive through order. Then another arrived after me. 3 cars in total. No one was sitting in the resturant. It took until 8:55pm to recieve my order which was all cold, as we ate it right away to know this. While waiting, I even got out of my vehicle to go inside to see what was wrong with how long this was taking, he finally brought out the order. He said that they were busy. They were not and this location doesn’t do uber eats or skip. He made our food and the other car that arrived after us and brought it out all at once. So my food was cold because he didn’t bring each order out at time. All I got was a quesadilla combo with fries and a Crunchwrap supreme....