Subway — Restaurant in Oshawa

I rarely care about customer service when getting food, especially with all the students and people outside of Canada coming to Oshawa and working in customer service jobs. But the girl working in the store alone was ridiculous. It was 3 simple veggie subs but for every topping we asked for, she seemed to get more and more annoyed, was not even trying to hide it. For sauce we asked for extra and she just ignored us until I nicely but firmly asked for extra on the third sauce. We walked in 30min before closing so I guess maybe that's why she was upset with us? The Mr.Puffs next door I went to after was closing in 15min, the staff were so friendly and were even offering us free samples to try different flavours. And that kitchen requires a lot more cleaning then a subway needs to

After a person finishes a hard day of work, it is extremely frustrating when the person making your dinner is giving you attitude for no reason. If this girl is working long shifts then management needs to fix this. There are plenty of other international students they can hire as well so that workers...

This is a customer service concern that needs to be addressed with the employee working Sept 13 around 11:30am. Today on our lunch break we walked in as the only 2 customers, and went directly up to the employee- just as we were about to make our order, another customer walked in and immediately asked a question about the menu. She answered his question but then proceeded to take his order ahead of us, despite us arriving first and we were literally about to order. She didn't apologize to us and asked us to wait while she was making this other customer's order. I believe this is unfair as we were disregarded and I actually decided to take my business elsewhere. Normally I've had good experiences here, however I am disappointed with today's service in particular. It should be first come, first served, so to the management please remind your staff of the basics of customer...

Outstanding Service from Jagdish!

I recently visited Subway, and I must say, Jagdish made my experience exceptional! From the moment I walked in, he greeted me with a warm smile and genuine enthusiasm. His attention to detail while preparing my sandwich was impressive—every ingredient was perfectly placed, and he made sure to ask about my preferences at each step.

Not only was the sandwich delicious, but Jagdish also maintained a clean and organized work station, which added to the overall pleasant atmosphere. He went above and beyond to ensure I was satisfied with my meal, and his friendly demeanor made the whole experience even better.

Jagdish truly exemplifies excellent customer service, and I’ll definitely be returning to this Subway location because of him. If you’re looking for a sandwich artist who cares about quality and customer satisfaction, Jagdish...